ServiceNow Pre-Sales/Technical Architect

ServiceNow Pre-Sales / Technical Architect

Reading, United Kingdom

We are seeking a dynamic and experienced ServiceNow Pre-Sales/Technical Architect to join our team. The ideal candidate will possess a deep understanding of the ServiceNow platform, combined with strong communication and interpersonal skills to effectively engage with clients in a pre-sales capacity. This role requires the ability to articulate technical solutions to both technical and non-technical stakeholders and to collaborate closely with sales teams to drive successful outcomes.

Note* Visa sponsorship can be provided for this role.

Roles & Responsibilities:

• Engage with potential clients to understand their business needs and challenges.
• Work closely with the sales team to develop tailored solutions and presentations that demonstrate the value of ServiceNow offerings.
• Conduct product demonstrations and proof-of-concept sessions to showcase ServiceNow capabilities.
• Serve as a subject matter expert on... the ServiceNow platform, including its capabilities, modules, and best practices.
• Design innovative solutions that leverage ServiceNow to address client requirements and drive business outcomes.
• Conduct technical assessments and provide recommendations to clients on system architecture, integrations, and implementation strategies.
• Stay abreast of industry trends and emerging technologies related to ServiceNow and IT Service Management.
• Collaborate with sales, consulting, and delivery teams to ensure alignment on client objectives and solution design.
• Partner with ServiceNow representatives and other ecosystem partners to enhance offerings and deliver value to clients.
• Provide guidance and mentorship to junior team members as needed.
• Build and maintain strong relationships with clients, acting as a trusted advisor throughout the pre-sales process.
• Conduct workshops and facilitate discussions to gather requirements and develop solution roadmaps.
• Address client concerns and objections with confidence and professionalism, leveraging technical expertise to overcome obstacles.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent experience).
• Extensive experience working with the ServiceNow platform, including implementation and/or pre-sales experience.
• Strong understanding of IT Service Management (ITSM) processes and best practices.
• Excellent communication and presentation skills, with the ability to convey technical concepts to both technical and non-technical audiences.
• Proven track record of success in a pre-sales or technical consulting role, preferably within the IT industry.
• ServiceNow certifications (e.g., Certified System Administrator, Certified Implementation Specialist) are highly desirable.
• Ability to travel as needed to meet with clients and attend industry events.

How you will be rewarded:

• 24 Holidays (Excluding bank holidays).
• Company Laptop & Phone.
• A competitive base salary.
• Commission and performance incentives.
• Hybrid Working.
• Vitality Rewards with Private Health Insurance and discounts on high street/ online retailers.
• Regular meet-ups and events.
• Performance-based career progression that is organic, clearly defined, and achievable.
• Access to Reading Green Park events.
• Free Parking.
• Enrollment to salary sacrifice EV Vehicle