Lead - Quality Assurance - ServiceNow IT Solutions- EN

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Level

NV-09

As a Lead - Quality Assurance - ServiceNow IT Solutions, you support IT efficiency by designing, configuring, administering, maintaining and upgrading computer networks, management systems and database servers in accordance with the organization’s needs.

You analyze and diagnose complex issues; provide opinions based on your... discipline’s rules; recommend solutions to improve or optimize standards, policies and programs; and propose implementation plans. Your projects and initiatives require extensive knowledge of your line of work.

You coordinate the planning, design and execution of projects and initiatives. You help solve complex problems requiring comprehensive analysis and knowledge of your line of business. Coordination is critical, so you frequently interact with stakeholders working in other fields.

You serve as subject matter expert for your unit, clients and partners.

General Information on the Position

Other Working Conditions

• Work location: Montreal or Levis, depending on the candidate's preference. The work arrangement for the position is hybrid work
• Number of jobs available : 1

Qualifications

• Bachelor’s degree in a related field
• A minimum of four years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

• For vacant positions available in Quebec, please note that knowledge of French is required

Desjardins Cross-sector Skills

Action oriented, Customer Focus, Differences, Nimble learning

Key competencies for the job

Business insight, Complexity

Work Location

Complexe Desjardins Montréal

Trade Union

Non Syndiqué

Unposting Date

2023-03-31

Job Family

Information technology (FG)

Desjardins Group is the largest cooperative financial group in Canada, and one of the largest employers in the country. It offers a full range of financial products and services and is home to a wealth of expertise in property and casualty insurance, life and health insurance, wealth management, services for businesses of all sizes, securities brokerage, asset management, venture capital, and secure, leading-edge virtual access methods