Sr.ServiceNow Developer

Designation : Senior Developer

Work Location : Mohali (WFO)

Years Of Experience : 5+ Years

Primary Skills :

• As a member of our Delivery Services organization, the ServiceNow Senior Developer position is a technical role responsible for providing hands on development and solutions leveraging the ServiceNow platform. The position contributes to the structuring and implementation of solutions with secure, scalable and maintainable solutions in OOTB as well custom applications delivered to the customer on the ServiceNow platform.

Education and/or Experience Qualifications

• 5+ years working on the ServiceNow platform

Required Qualifications

• ServiceNow Certified System Administrator (CSA) – current or within 6 months of hire

• ServiceNow Certified Application Developer (CAD)– current or within 6 months of hire

• At least 2 CIS certification – current or within 6 months of hire

• Knowledge of ITIL, minimum Foundation level, ideally higher.

• Proven experience with key... technologies relevant to the ServiceNow integration solutions including Azure DevOps, SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SCP, FTPS

• Experience with scripting in the ServiceNow platform using JS: Business Rules, Client Scripts, UI Actions, UI Pages, Angular JS, Jelly, etc.

• Experience implementing systems using the Agile/Scrum methodology

• Active listening skills, respecting others' point of view and takes ownership of contributing the required input while demonstrating strong communication skills (written, interpersonal, and presentational)

• Demonstrated ability to influence (providing options with pros, cons and risks) while providing thought leadership in solving business processes and/or technical problems and relay that in English and not just IT jargon

• Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity

• Proven team player and team builder

• Strong ownership, accountability, and attention to detail in all work efforts

• Superior maturity, professionalism, and judgment; ability to excel with minimum supervision

• Commitment to customer satisfaction

• Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technicalconsulting roles.

Preferred Qualifications

• Degree or equivalent, preferably in Computer Science or Information Technology

• 5+ years working on the ServiceNow platform

• ServiceNow Certified Application Developer (CAD)

• ITIL Foundations Certification

Responsibilities : Key Areas of Responsibility

• Serve as the senior technical resource in the development team for projects especially Integrations and CMDB

• Define, at an architectural and design level of detail, technical solutions aligned with our client’s business problems and ServiceNow Implementation best practices

• Major experience in ITSM, ITOM, Discovery

• Understand customer requirements, translate to solutions, and communicate to clients

• Write/estimate Stories and maintain overall quality and delivery of development

• Responsible for Sprint demos and delivery of additional development artefacts, documentation, and knowledge transfer activities

• Help mentor junior developers in relation to technical design standards and implementation of best practices

• Maintain expert knowledge of the ServiceNow platform and products

• Perform research into technology partner or other vendor solutions in context of client requirements for integration

• Contribute to the continual improvement of Delivery Services processes as well as the maturing of the different portfolios, capabilities, expertise, and best practices in consideration of customer needs and requirements

• Provide mentorship and guidance to other members of the team

• Ensure all time is recorded accurately and keep calendar up-to-date with scheduled activities

• Other duties and responsibilities as assigned