ProV International

ProV International

Chennai, Tamil Nadu, India

Posted 13 days ago

Dear Aspirants,

Greetings from ProV international.

Please find the below Job description and kindly share your updated if our requirement matches your skillset CV to

Location: Chennai

Mandatory skills to shortlist

  • Good Communication
  • ServiceNow process understanding
  • Part of an end to end implementation process
  • Minimum 4 years of experience

Mandatory Certifications to shortlist

  • Certified System Administrator
  • Certified Implementation specialist in ITSM/ ITBM/ ITOM/ CSM/ FSM

Job Description:

  • Delivery of consulting services to install, configure, and integrate software products from ServiceNow
  • Develop custom software solutions as required through scripting and software development
  • Prepare technical documentation as specified in customer contracts and as internally required
  • Support the development and growth of the services delivered
  • Support sales of software and services through demonstrations, Proof of Concepts, and customer presentations
  • Translate business... needs into technical requirements
  • · Answer technical and application configuration questions
  • Deliver projects on customer premise or remotely as required. Most engagements are remote.
  • Knowledge in ITSM/ ITOM/ ITBM and ITIL foundation is critical.
  • Provide value based assessments and workshops to help the customer maximize business results from ServiceNow software
  • Conduct technical training and knowledge transfer sessions
  • Produce detailed documentation on all work completed
  • Lead technical implementation teams including code review for less experienced consultants
  • Excellent verbal and written communication skills required


  • Expertise and/or experience with ServiceNow ITSM /ITOM/ ITBM products are required
  • ServiceNow experience with CSM, FSM and HR products a real plus
  • Accreditations / certifications in ServiceNow System Administrator and products such as Discovery, Service Mapping, Portfolio Management, and ITSM are preferred
  • 3-5 years in a consulting position, delivering software implementation engagements
  • Experience in multiple application architectures and supporting technologies
  • Expertise with scripting languages such as JavaScript, Python, and Shell
  • Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
  • Thorough knowledge and/or experience with Operating Systems (Linux, Windows)
  • Knowledge of networking concepts such as IP Addressing, Firewalls, ports
  • Knowledge of relational databases (MySQL, MSSQL, Oracle)
  • ITIL knowledge with the ability to relate concepts to implementation strategies
  • Experience with ROI / value propositions for customers software implementation
  • Excellent communications skills required – verbally with all levels of customer IT and business management as well as written with technical assessments and project related reports
  • Consultative skills for software service delivery to lead customers to improve their processes and organizational models.

I hope this helps Let me know if you would need any clarification regarding this email.

Safe Safe

Monica John


servicenow #developer

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