Service Now Lead/ SNOW Lead

Prodapt

Prodapt

Bengaluru, Karnataka, India

Posted 13 days ago


Service Now/ Snow Lead - ITAM, ITSM

Experience: 5 to 7 years

Location: Chennai, Bengaluru, Hyderabad

Notice Period: Immediate Joiners to 30 days Max.

Primary Skills: ITAM, ITSM

Job Requirements:

Hands-on development experience in the ServiceNow platform notably ITSM, ITAM

  • Should have built and applied insight about emerging technology, including ServiceNow roadmap capabilities, to develop and deliver new digital solutions.
  • Experience in loading data into SNOW from third party system using Web Services and Import Sets.
  • Should have experience at UI Scripting, UI Action UI Policy, UI Macro, Business Rules, Workflow development, service-now admin, Reporting in ServiceNow SQL, Database view in ServiceNow.
  • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other widespread enterprise technologies
  • Implementation experience in ServiceNow Discovery & ITAM modules
  • Hands-on experience in hardware/ software asset reconciliation
  • ¬∑Experience in installing... HAM/SAM Modules
  • Knowledge on ITIL modules such as Incident, Problem, Change & Request fulfilment.
  • Hands-on experience in Creating and maintaining API's and data integration processes between ServiceNow and other services.
  • Should be able to build customized dashboards and reports based on client's requirements.
  • Implementation and customization of CSM Portal, Agent Workspace and Service Portal
  • Having knowledge on TSM, ITOM Event Management, Health Log Analytics, Metrics Intelligence modules are preferred.
  • Having ATF experience is preferred.
  • Should have good slide preparation and presentation skill.
  • Candidate should be willing to learn new modules in ServiceNow and deliver as per Project requirements

Interested Folks kindly share your updated Resume with

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