ServiceNow Developer

Compass Group, North America

Compass Group, North America

Wheeling, WV

Posted 10 days ago



Other Forms of Compensation:

ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).

Rooted in hospitality, ESFM elevates the workplace experience as the single source of innovative FM solutions that ensure a safe, healthy, and sustainable environment. ESFMs clients include many household names from Life Science, Technology, Oil & Gas and Manufacturing markets.

ESFM self-performs 80% of all IFM solutions provided to clients. Their portfolio of service categories includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees.

In 2020, ESFM (formerly Eurest Services) won the George Graves Award for Facility Management Achievement from the International Facilities Management Association (IFMA).

Job Summary

Job Summary

The ServiceNow Developer is an important resource for the ongoing custom development of applications/modules running on the ServiceNow platform. The ServiceNow Developer will work with several teams to maintain existing code as well as to develop new features/functionality on both the desktop and mobile applications to support the business needs.


Under general direction, independently develops, maintains and extends a stable production, development and testing middleware infrastructure while extending the functionality and enabling developers to use it via mentoring and formal training

Independently develops, modifies, and implements moderately to highly complex information systems that are thorough and accurate and conform to MST standards

Codes, tests, debugs, and documents assignments of moderate to high complexity. This includes both desktop and mobile applications

Independently researches and resolves more complex technical problems in both production and non-production environments

A top level technical contributor in highly specialized phases of applications system architecture with strong technical (applications based) knowledge

May serve as project manager or team lead on complex projects

Based on customer requirements, formulates/defines systems scope and objectives

Researches, develops, codes or modifies architecture components that are well designed, efficient and conform to MST architectural standards

When assuming the project manager role, manages day-to-day project-related activities for projects of moderate to high complexity

Work with multiple business owners to move forward development and enhancements around Nuvolos Facility Management modules including Work Orders and Asset management and Core ServiceNow Modules including Surveys, Service Portal and Record Producers in a Multi-Tenant Instance separated by custom query business rules

Build and maintain internal and external facing mobile device friendly ServiceNow modules using client-side browser technologies (e.g., JavaScript, jQuery, JSON)

Integrate front-end UI with backend service APIs using JSON, REST or XML

Work with clients to identify target use cases for automation, as well as defining and documenting business and functional requirements for software development.


Bachelor of Science in Computer Science, a similar technical discipline, or comparable industry experience

ServiceNow Certified System Administrator

ServiceNow Certified Application Developer

ServiceNow Mobile Experience Required

Ability to build ServiceNow Reports, dashboards and homepages

Ability to set up data security via control rules, domain separation

3 to 5 years in ServiceNow configuration and development experience

Good hands-on knowledge and experience with any one or more areas: JavaScript / HTML/ CSS / AJAX / Angular / Bootstrap / Jelly Script

Experience administering a ServiceNow instance including group roles, permissions, modifications for business rules, workflows, UI pages, UI actions, UI policies.

Minimum 10 years of total IT/cybersecurity experience

Minimum 3 years of experience supporting the implementation, administration, configuration and/or development of the ServiceNow tool

Excellent interpersonal skills and effective communication skills are necessary to be able to translate technical information to non-technical audiences

Proven ability to manage multiple tasks and shifting deadlines

Experience in facilities management industry a plus

Apply to ESFM Services today

ESFM is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Eurest services maintains a drug-free workplace.

Req ID: 1203901


Lacey Woodard

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