IT - ServiceNow Developer
Hispanic Technology Executive CouncilSt. Louis, MO
Posted 9 days ago
Federal ServiceNow Business Analyst Accenture Federal Services ... Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a U.Accenture's federal business has served every cabinet-level department and 30 of the largest federal organizations.
Accenture Federal Services transforms bold ideas into breakthrough outcomes for clients at defense, intelligence, public safety, civilian and military health organizations.
By combining digital technologies with what works across the world's leading businesses, we use agile approaches to help clients solve their toughest problems fast-the first time.
Count on us to help you embrace new ways of working, building for change and put customers at the core.
A wholly owned subsidiary of Accenture, we bring over 30 years of experience serving the federal government, including every cabinet-level department.
Our 7,200 dedicated colleagues and change makers work with our clients at the heart of the nation's priorities in defense, intel, public safety, health and civilian to help you make a difference for the people you employ, serve and protect. The ServiceNow Business Analyst will support the implementation from proposal to delivery.
Includes developing a thorough understanding of the client's requirements then applying industry best practices and detailed knowledge of ServiceNow to design an optimal solution which supports the business process meeting or exceeding the functional requirements. Builds a trusting relationship with major project stakeholders and leads them to adoption of the best solution. Leads quality management reviews and ensures all business and design requirements are met. Conducts application and implemented business processes demonstrations to stakeholders; may support preparation of training material and provide user training.
The ServiceNow Business Analyst will work closely with the Solution/Technical Architect to ensure the solution is technically feasible and to identify areas to reduce implementation efforts. Validates the configuration of business data and supports the technical team for any required custom development. Assist or lead test plan development and execution including conducting user acceptance testing ensuring implementation meets client's requirements. Apply knowledge of ServiceNow to design solutions that meet or exceed requirements, support the technical team Build trusting relationships with project stakeholders Work closely with the ServiceNow Architect, identify ways to reduce implementation efforts Lead quality management reviews Take accountability for ensuring quality solutions are developed and deployed
4+ years business analysis experience in a ServiceNow environment Experience leading teams and/or projects ? A ServiceNow System Admin certification An understanding of Change Management, Configuration Management, and Release Management as it relates to ITIL An ITIL Foundations Certification Experience implementing systems with Agile/Scrum methodology and/or System Development Life Cycle (SDLC) processes An active security clearance or the ability to obtain one may be required for this role.
Compensation for our Development Programs varies depending on a wide array of factors including but not limited to the specific office location, development program, role and skill set. ?As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York City or Washington as set forth below and ?? ?
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