Service Now Architect

Sr ServiceNow Architect – JD – TSOM, OMT, Platform Architect

Minimum Experience Required...

• Around 12+ years of experience in the ServiceNow Platform Expertise
• 7+ years of relevant experience in ServiceNow executing end to end technical Design and Architecture
• Implementation experience with ITSM, CSM, TSOM, OMT, integrations and expert In scripting , Custom App development experiences and ServiceNow platform expertise

Job Description:

• Design and configure the platform architecture , hands on development experience in domain separation , Telecom domain , TSM and Order management for Telecom application specifically
• Hands on experience in developing Scripts, Integrations with external systems for data from multiple sources.
• Experience in ServiceNow OMT application configuration
• Experience in TSM (ITSM , CSM ) applications in ServiceNow
• Maintain deep, comprehensive knowledge of ServiceNow’s capabilities and offerings.
• Design and develop the Platform integrations and data architecture for the integrations
• Proven experience as a key person leading the development and delivery of different ServiceNow product implementations.
• Architect and design solutions for complex business problems using ServiceNow best practices and standards
• Deliver hands-on configuration, development and integrations within different modules of ServiceNow
• Familiar with ServiceNow features of Flow designer, Integration hub, UI builder, App engine, Process Automation
• Knowledge about different cloud service providers like Azure, AWS, Google Cloud Platform and IAC provider tools like Terraform, Ansible etc
• Understanding of DevOps principles and CI/CD pipelines
• Logical thinking and problem solving skills along with an ability to collaborate
• Engaging presentation style, with the ability to control and manage multiple presentation scenarios
• Have the drive and determination to learn and continuously share your knowledge with others
• Recognize and develop opportunities to leverage ServiceNow as a platform.

Certification Required

• Certified System Administrator
• CIS is any one of ITSM & ITOM product suite is preferred