ServiceNow Architect

Senior ServiceNow Architect

Role Description:

• Senior ServiceNow Architect to lead the ServiceNow design to homogenise the 7000+ HSBC access request forms for non-central directory services integrated applications
• Provide expert guidance on ServiceNow capabilities and solutions
• Support Developers with technical build in ServiceNow

Responsibilities

• Responsible for design and development of ServiceNow solutions according to requirements
• Deliver high quality ServiceNow code and customisation with documentation and testing
• Implement according to business/process requirements, based on good design principles
• Increase application operating efficiency and adapt to new requirements, as necessary
• Utilise all sources of information and collaborate with your colleagues to find the best solution for the customer requirements

Skills / Experience

• ServiceNow Certifications – System Administrator, Certified Implementation Specialist in ITSM and other area
• Good experience (5... years) in ServiceNow implementation, including in depth knowledge of ServiceNow’s functionality, database structure, developer APIs, development tools and techniques
• Work well within a team, reporting issues and risks, take part in team meetings, share ideas
• Excellent written and verbal communication
• Understanding of ITIL beyond Foundation level

Thank you very much