Cyber Security Analyst

Job Title, Location & Travel

Job Title: Solutions Developer ? ServiceNow IRM-GRC

Joining Location: India (any city)

Travel: 10%

Job Role

The ServiceNow IRM/GRC Developer with an experience of 6-8 years in the IT industry and has been responsible to develop, design and own technical solutions on the ServiceNow platform for the IRM/GRC modules. The Service Now Developer will provide administration, application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions to the client utilizing these ServiceNow modules. Solutions Development & Configuration related to ServiceNow IRM-GRC, which involves the following

Technology Solutions development

Building integrated and complex use-cases and implementing

Solution Differentiators and Accelerators development

Center of Excellence development and management

Developing Security Workflow Automations

Developing Security integrations

Solution... workshops support

Transitioning to delivery operations and other supporting functions

Research and Innovation

Job Qualifications

Mandatory skills

o ServiceNow IIRM/GRC, (P&C, Risk, Adv Risk, Audit, VRM, BCM, RCM, OpRes, Privacy, ESG, Accelerators),

o Workflow, Flow Designer

o Configure and manage GRC/IRM Workspace(s) from adding, removing, modifying new widgets as per client requirements.

o Customized Configuration, OOB and Scripting.

o Update Set

o Transformation Map

o Extensive knowledge of JavaScript

o Familiarity with UI, SQL, HTML and CSS

o Familiar with new Workspace UI designer

o Knowledge of XML and structural programming concepts

o Data Imports and Exports

o Agile methodology

Optional skills

o Self Service Portal

o Catalog Items

o Performance Analytics (Dashboard administration and Management)

o ServiceNow Studio

o 3rd Party Application integration ? Integration HUB

o CMDB Integrations and Configurations

o Mid Server Configuration and upgrade (HA configuration ? Optional)

o Instance upgradation, migration, and patch installation.

Certifications

o Expected a minimum of 2 of the following ServiceNow Certifications:

Certified Systems Administrator,

Certified ServiceNow Developer

Certified Implementation Specialist / Risk & Compliance Implementor,

Certified Implementation Specialist / Vendor Risk Management

Certified Implementation Specialist / Audit Management

Essential Duties and Responsibilities

1. Successfully plan, execute, monitor, control, and close all technical tasks related to configuration and implementation of all aspects of ServiceNow IRM/GRC.

2. Provide software coding and customization including, but not limited to screen tailoring, workflow/flow designer administration, report setup, data imports, integration, scripting, third party software integrations, and custom application development

3. Update and maintain a comprehensive testing protocol for ServiceNow instance upgrades with the purpose of certifying all applications for use after the upgrade completes.

4. Coordinate and solve complex technical data and transformation issues.

5. Obtain and analyze/interpret business requirements to purpose sustainable solutions in ServiceNow.

6. Answer ?how to? technical and application configuration questions.

7. Develop, maintain, and execute reports to ensure system operation meets performance targets.

8. Create and maintain system design and operations documentation.

9. Participate in daily scrum calls with scrum master and the customer.

10. Complete other duties as assigned.

Education and Experience

BS degree in Information Technology/Computer Science or equivalent combination of education and experience.

3 years of demonstrated experience in ServiceNow development, configuration, and administration,

including but not limited to successful deployments as lead.

Knowledge and experience in international, state and US federal information security laws, including but not limited to HIPAA, NIST, PCI, ISO 270xx and all other applicable regulations.

Competencies

Effectively manage multiple projects concurrently while maintaining a high level of attention to detail on each project.

Adaptable to change and able to work independently and as part of a team.

Strong problem analysis skills to include the use of mathematical concepts to validate results.

Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of information with an attention to detail and accuracy.

Clear and concise communication with superior written and verbal communication skills.

Ability to interact with all levels of internal and external business partners.

Manage and prioritize work effectively with minimal supervision ServiceNow - GRC