Junior Software Engineer (ServiceNow)

Company Overview:

brightfin is a revolutionary, subscription-based software provider of Technology Expense Management and Digital Workplace Solutions. Built natively on ServiceNow, brightfin helps companies centralize and manage IT assets and expenses across mobile, telecom (fixed / voice & data), and cloud...

brightfin partners with enterprises and government agencies globally to provide cost savings, deep insights, efficiency through automated workflows, and industry-leading services such as UEM, lifecycle management, bill pay, and more. The company has been recognized as a Visionary on Gartner’s Magic Quadrant for Managed Mobility Services, Global.

Employment Type: Full-Time

FLSA Status: Exempt

Job Summary: Our a ServiceNow Developer will be responsible for working with clients post sales, creating solutions for client issues, solving business objectives, and helping the team build an amazing product. Part of this role also includes working with non-technical stakeholders to understand business objectives and figure out the best way to bring those ideas into our infrastructure. Someone who will thrive in this role will have a passion for using ServiceNow to solve business problems.

Essential Functions / Duties / Responsibilities:

• Collaborate with team members, clients, and stakeholders to understand root issues and come up with creative solutions
• Code solutions within the ServiceNow environment to include new or updated applications, forms, workflows, policies, actions, access control, interfaces, and any other configurations required to support client processes
• Define, analyze, and document requirements and solutions.
• Code requirements through the development cycle.
• Can collaborate with people with different opinions
• Self-motivated, with a drive to research and learn
• Solution oriented and hungry to solve problems

Supervisory Responsibilities: None

Minimum Qualifications:

• 1-3 years of experience in ServiceNow administration
• 1+ years of experience in ServiceNow development
• Experience with web technologies (JavaScript, XML, HTML, AngularJS, Restful API, PowerShell etc.) and developing with JavaScript on the ServiceNow platform
• Knowledge of DevOps (Test and CI/CD) in a ServiceNow environment
• Strong communication skills and English language (Intermediate+ level)
• A technical and business mindset with great attention to detail

Required Knowledge/Skills/Abilities:

• ServiceNow Administrator Fundamentals certification
• Experience with Jira, AWS, .NET/C#, Java, Python is a plus
• Experience in TEM or ITFM or IT
• Critical thinking, a love to solve problems, and drive to make things better.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Proficient with Microsoft Office Suite or related software.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Location: Remote

Compensation & Benefits:

• brightfin offers a comprehensive health, dental and vision benefits package.
• Paid time off. We strongly believe in work-life balance and taking time for yourself.
• 401K with employer match
• Compensation Range: $80,000 - $84,000 USD per year
• Anticipated application window: March 27, 2024 - April 3, 2024

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. brightfin is an equal opportunity employer. The company will consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran or military status, age, genetic information or other characteristics protected by federal, state, or local applicable law. Candidates are subject to a background check. All employees must adhere to brightfin’s Information Security and Privacy policies and procedures