ServiceNow IRM Developer

Templar Shield

Templar Shield


Posted 16 days ago

Position Description:  

Templar Shield is looking for an experienced ServiceNow IRM Developer is a technical resource that possesses ServiceNow administration capability and can design, build, and customize ServiceNow applications and services. The ServiceNow IRM Developer has a software development background in addition to ServiceNow System Administration, Scripting in ServiceNow, and... Application Creation in ServiceNow.

Primary Objectives: 

  • Responsible for overall code quality ensuring a highly available and recoverable environment.
  • Design, prototype, implement, test, and deploy business rules and technical solutions,
  • Integrate legacy systems with the platform using mid-server and other relevant technologies.
  • Document, maintain, and update policies, procedures, and controls for the platform operation and software development life cycle while promoting agile development.
  • Work with process managers to fully understand business functionality, and areas of improvement while reviewing requirements to ensure sufficient detail is available to be accurately estimated and prioritized for development.
  • Assists ServiceNow System Administrators with the incident resolution, as needed.
  • Designs and develops new ServiceNow applications and services.
  • Assists ServiceNow Business Analyst in estimating release level of effort.
  • Takes ownership of complex business requirements and works them to completion.
  • All other duties as assigned or directed


  • 2+ Years' experience with ServiceNow development
  • 2+ Years' experience in developing a custom service portal.
  • 2+ Years of experience with Application Experience: CSM, ITSM, Knowledge, Service Catalog
  • 1+ years of knowledge of the principles, methods, and techniques used in ServiceNow development.
  • 1+ years of enterprise and/or IT Service Management
  • 1+ years of experience with ServiceNow platform operations and management
  • 1+ years of experience with database design schemas and data modeling
  • 1+ years of experience gathering requirements.
  • 1+ years of experience with the process and solution integration, workflow design/configuration, and reporting
  • 1+ years of experience with the integration components (SSO, LDAP, e.g.) and web technologies (XML, HTML, JavaScript, and Web Services)
  • 1+ years of experience with LDAP Integration, ServiceNow Development APIs, and diagnosing performance-related issues
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