ServiceNow Developer Level III
Silosmashers
New York, NYPosted 30 days ago
GENERAL POSITION DESCRIPTION
The...
Applications Developer Level II
I
shall
perform feasibility analysis on potential future projects to management. They will a
ssist
in the evaluation and recommendation of application software packages, application integrations, and testing tools.
Troubleshooting, remediating, and optimizing any and all SharePoint based issues, while also working with engineering requirements and providing strategic recommendations to management.
The ideal candidate will
possess
an inherent interest in learning the latest technology and have the ability and motivation to learn quickly while solving engineering problems
collaboratively.
RESPONSIBILITIES
Service Delivery:
-
Designs, develops, enhances, debugs, and implements software
-
Troubleshoots production problems related to software applications
-
Researches, tests, builds, and coordinates the conversion and/or integration of new products based on client requirements
-
Designs and develops new software products or major enhancements to existing software
-
Evaluates effectiveness
-
Addresses problems of systems integration, compatibility, and multiple platforms
-
Consults with project teams and end-users to
identify
application requirements
-
Resolves problems with software and responds to suggestions for improvements and enhancements
-
Acts as team leader on projects. Instructs, assigns, directs, and checks the work of others on the development team
-
Participates in
development
of software user manuals and technical reports
Knowledge, Skills & Abilities
:
- Demonstrated outstanding level of professionalism in
providing
project review support, including ability to exercise good judgment, discretion, tact, and diplomacy
-
Collaborative, solution-focused mindset
Strong analytical, problem-solving, and decision-making capabilities
-
Strong Agile-minded perspective on iterative, continual delivery and the ability to decompose a large, complex engineering effort into smaller, executable pieces
-
Collaborative mindset to interface with
greater group of stakeholders
- Ability to provide solutioning options
and simultaneously adher
ing to Organizational polic
ies (i.e., page design, structure, naming convention)
-
Focused, collaborative mindset to include all stakeholders throughout the lifecycle of an engineering project
-
Expertise
in transforming
client's vision of SharePoint request into
a feasible
solution
- Deft ability to
facilitate
deeper technical sessions while clearly articulating highly technical discussions to non-technical stakeholders
-
Team player with the ability to work in a fast-paced environment with a continuous process improvement culture
Ability to multi-task in a fast-paced environment
-
Sound business ethics, including the protection of proprietary and confidential information
Excellent written and verbal communication skills; ability to understand and effectively communicate technical concepts in a compelling, persuasive manner to non-technical staff
- Excellent ability to interact skillfully and diplomatically with
numerous
counterparts includingcontract stakeholders, government representatives and transportation officials
-
Capable of working under tight deadlines and on several projects simultaneously
-
Excellent time and resource management skills
-
Proficiency
in MS Office applications
-
Ability to work independently and function effectively as a member of a team and adhere to strict deadlines
-
Ability to understand and communicate technical/business solutions to personnel at all levels of the organization
-
Must be able to
demonstrate
extremely strong interpersonal skills, initiative, and work ethic
- Ability to work odd hours outside of
standard
schedule as needed,
e.g.
weekends or after normal work hours.
POSITION REQUIREMENTS:
-Certified ServiceNow Administrator certification
5
- years of experience using
ServiceNow
- 8+ years of experience with relational database (
i.e.
SQL Server)
- 5
- years of experience consulting clients on potential
ServiceNow (or
SharePoint Solutions
)
, client presentations, translating business requirements into technical requirements.
- 5
- years of experience with System testing and User Acceptance Testing
-
Public Trust Clearance
-
Experience
leading a
full-cycle migration
of
production
SharePoint environment to newer version
(
i.e.
SharePoint 2013 to 2016)
preferred
Microsoft Certified System Engineer (SharePoint 2013 or newer) preferred
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