Application Engineer- ServiceNow

Discover. A brighter future.

With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to... shine.

Come build your future, while being the reason millions of people find a brighter financial future with Discover. Job Description:

At Discover, be part of a culture where diversity, teamwork and collaboration reign. Join a company that is just as employee-focused as it is on its customers and is consistently awarded for both. We're all about people, and our employees are why Discover is a great place to work. Be the reason we help millions of consumers build a brighter financial future and achieve yours along the way with a rewarding career.

As a Full Stack Engineer (ServiceNow Developer), you ' ll build and release reliable software systems at scale. By partnering with enterprise-wide) teams, you'll develop and maintain full stack solutions that fit our business needs. You'll use your holistic view of all products (and their interactions) to design elegant solutions and strategize the future state of our larger technical ecosystem. By independently innovating and advocating for best practices, you'll solve complex problems and guide the team on implementing solutions from inception to production. Our ServiceNow Application Engineers are part of our ServiceNow Chapter where they learn to develop and grow their skills and talents with other ServiceNow Engineers. Each engineer is assigned to one of our for core product teams: Platform, Automation, SACM/CMDB, CMS, HR, and ITSM/Cyber.

Responsibilities

• Utilizing Discover's Agile Way of Working, develop and configure solutions within ServiceNow in partnership with your Product Owner
• Participate in Agile ceremonies related to their product team to ensure the work is getting completed the right way
• Partners with the Product Owner to define a strategic product roadmap for their technology/business domain
• Propose opportunities to solve business problems and for process efficiencies using your knowledge of the ServiceNow Platform
• Actively participate in ServiceNow Engineering Chapter activities and increase the maturity of our Engineering practices
• Actively engage in our Continuous Professional Education and Discover Technology Academy programs to drive skill and career development spending on average 10% of time on learning, discovery, and innovation
• Participate in rotating support schedule for Incident Management and general customer service requests
• Experience developing in ServiceNow modules: Configuration Management Database, Software Asset Configuration Management, Service Mapping, and Integration Hub
• Analy z e, design, program, test, and deploy new user stories and features with high quality (security, reliability, operations) to production
• Tends to Associate Application Engineers by providing learning tasks as well as work related tasks, directs the work of Senior Associate Application Engineers, and helps them continue to grow
• Achieves team commitments (and influence others to do the same) by using informal leadership & highly developed c ommunication skills
• Has an oversight on design decisions and guides team to achieve key result s for products assigned to them
• Remediates issues using engineering principles and creates proactive design solutions for potential failures
• Contributes to and leads tec hnology communities at Discover

Minimum Qualifications

At a minimum, here's what we need from you:

• Bachelors - Computer Science or related
• 3+ Years - Information Technology, (Software) Engineering, or related
• Internal applicants only: technical proficiency rating of competent on the Dreyfus engineering scale

Preferred Qualifications

Bonus Points If You Have:

• Experience implementing two or more of the following ServiceNow capabilities: Hardware Asset Management, Software Asset Management, Vulnerability Management, Configuration Compliance, Threat Intelligence, Service Catalog, Workflow, Integration Hub, Configuration Management, or Service Mapping,
• Demonstrable experience in setup of ServiceNow integration with SOAP, REST, LDAP, SSO, email, or PowerShell.
• ServiceNow Certified System Administrator; Certified Application Developer; Certified Implementer; or other ServiceNow Certifications
• Knowledge of React, Redux, and Java application frameworks
• Experience building secure web applications with user authentication
• Understanding of software testing principles and methodologies

External applicants will be required to perform a technical interview.

Application Deadline: The application window for this position is anticipated to close on Apr-08-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.

Compensation: The base pay for this position generally ranges between $86,500.00 to $146,100.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.

Benefits:

We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• STD, Life, LTD and AD&D
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .

What are you waiting for? Apply today!

All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.

Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)

Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email HireAccommodation@discover.com . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation