ServiceNow Architect - ITAM

The Architect will be responsible for overall architectural design and delivery assurance. GlideFast's Architects have broad technical and process knowledge across a wide portfolio of GlideFast's services and products.

They work closely with the Business Process Consultant to create Stories by crafting the technical approach for each. The Architect will be crucial in providing administration... application development, maintenance, and technical support by using good practice web programming techniques to configure robust solutions to the client utilizing the ServiceNow platform.

ESSENTIAL FUNCTIONS:

• Create expert level JavaScript and ServiceNow JavaScript API's

• Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data

policies, UI scripts

• Lead and participate in development effort of solutions in the following

specializations: ITAM

• Lead customer workshops and assist with demos as well as gathering technical and functional

requirements

• Create overall technical architecture, including design documentation and process flows, for

ServiceNow implementations that align with customer business requirements

• Review developers’ code and provide recommendations/best practices to ensure success

• Partner with Business Process Consultants and attend requirements review and validation

sessions as required

• Participate in scrum ceremonies

• Deliver measurable, positive results within the client and team’s timeline resulting in positive

feedback from clients

REQUIRED SKILLS/EXPERIENCE:

• 3-5 years delivering/architecting technical solutions on the ServiceNow platform

• 4 years in a consulting role, delivering software implementations preferable

• Expertise with configuration and customization of solutions in the following

specializations: ITAM

• ServiceNow development experience with CSM and HRSD modules highly encouraged

• Expertise with JavaScript and ServiceNow JavaScript API's

• Strong consultative skills for software service delivery to lead customers in improving their

processes and organizational models

• Strong knowledge in ITIL foundation is required

• Be a great leader and team player with a record of accomplishment in managing multiple

complex tasks

• Thorough working knowledge in IT Operations Management or IT Service Management is critical

CERTIFICATIONS/EDUCATION:

• ServiceNow Certified System Administrator

• ServiceNow Certified Application Developer

• ServiceNow Mainline Implementation Certification