Servicenow Developer

The primary role of a Technical Consultant/Developer is to work closely with Customers to understand and translate their business and technical requirements, propose solutions to business problems and lead the technical delivery of the chosen solution. If you have a strong and proven background in Service Management technical delivery in one or more of the following areas, we want to hear from you..

JOB REQUIREMENTS ITSM, ITIL, ITAM, CMDB/uCMDB

Primary focus area: ServiceNow

Other focus areas: HP Service Manager, BMC/Remedy, SaaS Solutions, Web Technologies (XML, HTML, JavaScript, Web Services, etc.)

Preparing and running functional design workshops including the creation of design specifications based on out-of-the-box functionality and customer requirements

Full customer engagement around the technical solution including challenging and validating the customer requirements with regards to “needs” versus “wants”.

Working with the Client this requires thought leadership in... transforming “solutionized” requirements to true business outcomes

Providing creative solutions to resolve business problems via customer requirements based on the technology (ServiceNow, HP, etc.), process gaps (ITSM/ITIL) and cultural challenges (people)

Working with the Pre-Sales and Technical Architecture functions to support, validate and help deliver client presentations, workshops and responses to technical and business enquiries

Tipo de puesto: Tiempo completo

Salario: Hasta $80,000.00 al mes

Horario:

• Turno de 8 horas

Prestaciones:

• Opción a contrato indefinido
• Seguro de vida

Tipos de compensaciones:

• Bono de asistencia

Idioma:

• Inglés (Obligatorio)

Lugar de trabajo: Empleo remoto