ServiceNow Developer

Company Federal Reserve Bank of Richmond TBA ... Develops conceptual, logical and physical IT engineering designs, that support the infrastructure requirements of varying levels of technical and business application projects.. Completes analysis of business requirements, as it relates to technical infrastructure design, and ensure traceability of the design to the business requirements.. Assesses testing requirements and prepares testing strategies, as well as preparing implementation and transition plans.. Experienced level position requires developing career in field and gaining knowledge of industry practices.. Requires moderate level of experience and proficiency in field.. 1) Performs resolution of complex hardware and problems affecting application systems. Initiates problem avoidance actions. 2) Prepares detailed specifications from which programs will be written. Analyzes and revises existing system logic and documentation as necessary 3) Recommends solutions to minimize and/or prevent system interruption 4) Performs change and problem management using standard tools following FRIT change management policies and procedures for software/hardware propagation to other platforms and/or environments. 5) May indirectly lead moderately complex projects, and participate on technical/complex projects. Provides project updates, and prepares management reports as required 6) Utilizes available tools for automation of manual processes. 7) Follows and ensures adherence to technical standards for programming and design techniques. Trains comput-er operations and System technical staff on use of software /hardware tools in accordance with required standards and procedures. Contributes to development and revision of department standards and procedures. 8) Assists with monitoring compliance with internal audit requirements and Information Security Manual guide-lines. 9) Performs other related duties as assigned.Knowledge: Progressive knowledge pertaining to concepts and principles in functional area. General knowledge of department/business lines, Reserve Banks, and / or System operations, policies, procedures and technologies. Communications: Strong interpersonal, negotiation, creativity, attention to detail, and oral and written communications skills tailored for the intended audience. Risk Management: (The individual) is responsible for understanding and applying risk management discipline in decision making, and contributing to his or her function’s risk management. Decision Making: Works under direction with infrequent checks; follows established methods and clear-cut policy. Makes decisions when general instructions or established methods indicate action to be taken. Working Conditions: Will require the use of standard office equipment such as computers, phones, photocopiers, etc. Physical Demands: Requires some degree of sitting (for prolonged periods of time), standing, lifting carrying, pushing, pulling more than 20 lbs. Hours of Work: May require extended work hours. Occasional travel including overnight stays may be necessary. May be subject to on-call and call back as needed. May be exposed to moderate noise from equipment. Bachelor's Degree or equivalent experience with 3 to 5+ years of relevant work experience.*Denotes essential duties and/or any physical requirements required to perform essential duties for the role. Full Time / Part Time Full time Regular / Temporary Regular Job Exempt (Yes / No) Yes Job Category Information Technology Work Shift First (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

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