ServiceNow Administrator (Remote)

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About Beacon Systems, Inc...

Beacon Systems, Inc, delivers Program Management, Science, Engineering, and Technology Solutions to Federal, Commercial State, and Local Agencies. We are a subsidiary of Radiant Digital Services. We have a vast portfolio of clients across the country. Our Technology support to many DoD Agencies, NASA, Voice of America, FDA, and State Agencies such as State of FL, RI, MS, ND, VA, and WV extends our delivery of solutions worldwide.

Position: ServiceNow Administrator

Location: Remote - Bismark, ND.

Contract Term: 12 months

Minimum Qualifications:

• 2-4 years' experience in ServiceNow administrator role.
• Experience implementing enterprise software (ideally ITIL or ITSM related).
• Knowledge of ServiceNow administration and experience developing ServiceNow applications
• Experience with ITSM best practices.
• Strong interpersonal and communication skills with written and verbal English language proficiency
• Good time management skills
• Ability to work independently with minimal supervision.
• Ability to coordinate closely with IT management, team members and Agency personnel.

Primary technical skill sets, and experience include:

• Administrate, maintain, and support the ServiceNow platform and modules such as Service Catalog, Event, Incident, Problem, Change, Release, Asset and CMDB, Discovery, Knowledge, Workflows, Service Catalog and Self-Service Portal.
• Configure and deploy new functionality using ServiceNow and related web technologies.
• Understand business requirements and design solutions to fit them using service-now modules and custom apps.
• Hands-on experience developing and customizing and/or extending the following ServiceNow features:
• Workflow creating and updating.
• Creation and update of catalog items
• Notifications
• Data loading, mapping, and transforming.
• Approval steps
• Client-side scripts
• Dashboards

Compensation

Compensation for roles at Beacon Systems Inc depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, BeaconGov provides reasonable range of compensation for this role.

EEO Statement

Beacon Systems is dedicated to fostering an inclusive and diverse work environment. We ensure equal employment opportunities for all individuals, regardless of their race, color, religion, gender, national origin, age, disability, or any other legally protected characteristic. Our commitment to being an equal-opportunity employer extends across all aspects of employment, from recruitment and hiring to promotions and benefits. We firmly believe in treating all employees and applicants fairly, based on their qualifications, skills, and performance.

ServiceNow Administrator (Remote