ServiceNow Developer

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Company Overview...

Req ID: 275145

NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a ServiceNow Developer to join our team in Toronto, Ontario (CA-ON), Canada (CA).

Job Description:

Key Responsibilities:

• Collaborate with stakeholders to gather requirements and understand business needs related to ITSM and HRSD functionalities.
• Design, develop, configure, and customize ServiceNow applications, workflows, forms, reports, and integrations to support ITSM and HRSD processes.
• Implement best practices for ServiceNow development, including adherence to coding standards, documentation, and version control.
• Troubleshoot and resolve technical issues, system errors, and performance bottlenecks within the ServiceNow platform.
• Conduct testing, quality assurance, and performance tuning to ensure the reliability and scalability of ServiceNow solutions.
• Provide technical expertise, guidance, and support to internal teams and end-users on ServiceNow functionalities and capabilities.
• Stay updated on latest ServiceNow features, enhancements, and industry trends to recommend innovative solutions and improvements.

Qualifications:

• Bachelor's degree in computer science, Information Technology, or related field.
• Minimum of 5 years of experience working as a ServiceNow Developer, with a focus on ITSM and HRSD modules.
• Solid understanding of ServiceNow platform architecture, components, and modules.
• Proficiency in ServiceNow development technologies, including JavaScript, HTML, CSS, Jelly, Glide, and AngularJS.
• Experience with ServiceNow scripting languages such as Business Rules, Client Scripts, UI Policies, and Workflows.
• Strong knowledge of ITIL framework and IT service management processes.
• Familiarity with HR service delivery processes and HRSD module configuration.
• Excellent analytical, problem-solving, and communication skills.
• ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist) are a plus.

About NTT DATA Services:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team