ServiceNow Administrator

Please find below the Job Description. Kindly reply to me back with your updated resume, contact details, and the best time to reach you

Position: ServiceNow Administrator...

Location: Hybrid 2-3days a week in Miami Florida (50% Onsite)

Visa Status: USC/GC

Duration: 6+ Months (Contract to Hire)

Notes:

They have a hosted solution

Some development experience would be nice, but looking for an administrator at this time

Job Description

Minimum Qualifications

Bachelor's degree in a technology related field and four (4) years of experience in systems

administration; OR eight (8) years of experience in systems administration

Job Summary

This position is responsible for ServiceNow System Administration and development. This includes the administration, development, operation, education, and maintenance of the ServiceNow platform. Serves as a developer and technical subject matter expert for the ServiceNow system. This includes partnering with stakeholders to develop workflows, perform needs assessments, assist in solution development, and influence organizational change. Be a part of the on-call function of the Incident/Change team.

DUTIES

Manage the health, administration, usage, and overall compliance of ServiceNow and its applications. Configure and enhance core application including, but not limited to, Service Catalog, Service Portal, Knowledge Base, Management, Project & Portfolio, and Reporting.

Support implemented and proposed solutions on the ServiceNow platform. Load, manipulate, and maintain data, and API integration between ServiceNow and other systems.

Develop ServiceNow software solutions using JavaScript, Jelly, Web Services, MYSQL, XML, HTML and CSS. Perform code reviews to ensure that the quality bar is being met about coding standards, integration, extensibility, and security. Create and maintain a detailed view of the ServiceNow architecture.

Deployment of features and ServiceNow releases. Make recommendations and participate in implementing ServiceNow requirements and provide architectural controls and impact analysis for new requirements.

Manage the ServiceNow software releases through configuration tasks and feature delivery and optimize stability and usability of ServiceNow through regular application maintenance. Research and stay current in ServiceNow products and applicable integrated technologies.

Partnering with stakeholders to develop workflows, SLAs, perform needs assessments, assist in solution development, and influence organizational change.

Be part of the on-call function of the Incident/Change team. Collaborate with team members to design best solutions for technical issues. Perform other Duties as assigned.

Works with users to eliminate problems, errors and to improve the end user experience presented in ServiceNow.

Thanks and Regards

Karan Rajput | US IT Recruiter

Desk: 609-973-8207 || Phone: 201-482-9026 || KRajput@kpgtech.com | www.kpgtech.com | 3240 E State St EXT , Hamilton, NJ 08619

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