ServiceNow Business Process Consultant

Redan LLC is looking for a ServiceNow Business Process Consultant to be part of a growing team in the federal sector.

The ServiceNow Business Process Consultant will be responsible for offering advice and expertise to help improve business performance and implement key human capital requirements within ServiceNow HRSD. In this role, you will collaborate with team members across Teams within an... Agile framework.

Candidates must have excellent written and oral communication skills and be adaptive to the organization's changing needs.

What You'll Be Doing

As the ServiceNow Business Process Consultant at Redan, you will:

• Apply and use technical standards, principles , and theories.
• Works under general supervision .
• P rovid e solutions to technical problems of moderate scope and complexity .
• Perform 50% R equirement Gathering/User Story Creation.
• Perform 20% Solution Design.
• Perform 20% System Testing.
• Troubleshoot 10%.

Profile of Success

• 3+ years' experience with business process reengineering, user story creation, and/or requirements analysis for Federal HR customers.
• 2+ years' experience working in Agile Teams and client-facing roles.
• 1-2+ years' experience working with ServiceNow HRSD for Federal customers or working with any ServiceNow module.
• Experience using Microsoft Excel and Word.

Required

• Must have a TSA clearance to work.

Preferred

• ServiceNow Certified HR Implementation Specialists.
• Agile certification, preferably with SAFe .
• 2+ years' experience with enterprise design thinking.

Conditions of Employment

• US Citizenship is required .
• List other conditions of employment that candidates must meet

Compensation

Pay and benefits information for this position will be provided to interested candidates that apply. Redan offers a package of compensation and benefits to full-time salaried employees.

Redan, LLC is an Equal Opportunity Employer, and we highly value the diversity of our workforce. We accept resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status