ServiceNow Development Lead

This inclusive employer is a member of myGwork – the largest global platform for the LGBTQ+ business community.

The Job environment...

The ServiceNow Core Platform teams provide the tools, framework, processes, guidelines and controls that are to be used by a large number of ServiceNow Product Delivery Engineering teams.

The environment is complex and challenging but rewarding as automations and services provided deliver a positive impact to a large number of stakeholders.

Job Summary

As the lead for the ServiceNow team being created in the North America region you will help leading and working hands on to build innovative solutions that advance business and technology strategy.

You'll be required to apply your knowledge and expertise to all aspects of the software development lifecycle, as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. We embrace a culture of experimentation and constantly strive for improvement and learning. You’ll work in a collaborative, trusting, thought-provoking environment—one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally.

Job Responsibilities

• Responsible for the delivery of high-quality solutions
• Create technical roadmaps and milestones
• Collaborate with the Business Analysis team for producing estimates and agile delivery plans.
• Follow and enhance the scrum practices for continuous team processes improvement
• Managing work assignments within the team
• Guiding and inspiring the team through technical issues and challenges
• Mentor junior developers on their growth as professionals (technical and soft skills)

Required Qualifications, Capabilities, And Skills

• Ability to write high quality JavaScript and Angular code; deep knowledge of AngularJS practices and commonly used modules. This includes creating self-contained, reusable, and testable modules and components
• Proficiency with Angular JS, JavaScript, CSS and HTML5
• Expertise in application, data, and infrastructure architecture disciplines. Advanced knowledge of architecture and design across systems.
• Extensive knowledge of best practices developing in the ServiceNow platform or proven ability to learn a new platform quickly. Experience should span writing custom widgets, tool navigation, configuration and scripting
• Knowledge of the ServiceNow data model (including task hierarchy, CMDB, user, groups and roles, data relationships) or other relevant data modeling exposure.
• Experience implementing business rules and scripts, including client scripts, fix scripts and schedule jobs
• Experience implementing inbound and outbound API integrations (REST)
• Experience implementing the Service Portal on ServiceNow (preferred)
• Knowledge of ServiceNow performance assessment and best practices for improving performance (preferred) Strong communication skills, both written and verbal, with an ability to explain concepts clearly and concisely
• Ability to translate business requirements into technical formats
• Excellent analytical, debugging and problem-solving skills
• Knowledge of industry-wide technology trends and best practices
• Keen understanding of financial control and budget management
• Ability to work in large, collaborative teams to achieve organizational goals
• Passionate about building an innovative culture