Quality Assurance - ServiceNow QA Lead

Job Description

Discover the satisfaction of combining your experience, passion, and leaderships skills to impact the future of our global business. As an experienced professional in Quality Assurance, you’ll manage our high-performing Quality Assurance teams' efforts across multiple projects. You'll ensure that our technology solutions not only work as they should, but meet our customers' needs. If you enjoy collaborative problem solving, then this position is a great fit. Working with talented developers, managers, and business partners, you'll uncover solutions for a wide range of quality issues. You'll also facilitate the implementation of manual and automated test scripts, and develop, coordinate, communicate, and enforce testing schedules and critical deliverables. With your understanding of the firm's strategies and business of specific products and broader financial markets, you'll find the right balance between risk and speed-to-market, and encourage your team to do the... same.

This role requires a wide variety of strengths and capabilities, including:

• BS/BA degree or equivalent experience
• An ability to identify design- or distribution-related quality issues, based on a deep understanding of application architecture
• Advanced knowledge of software lifecycles and testing automation, including how to put the latter to efficient use
• Excellent written and verbal communication, as well as conflict resolution skills
• Proven expertise in setting direction and creating test strategies and plans for multiple application releases
• Experience successfully managing people and budgets

Required Skills

• Test Analysis, Planning, Execution and Reporting
• Demonstrable knowledge writing automated tests for SaaS solutions
• Core Java and QA Automation Tools such as Selenium Web Driver
• Manage/organizing Test artifacts for each Product testing Iteration
• Evaluate Industry standard Automation Framework Tools and align to product functional testing.
• Develop/manage Test Automation Framework and educate broader organization
• Proven expertise in setting direction and creating test strategies and plans for multiple application releases
• Analyse Industry standard automation tools and adopt per changing product landscape

Preferred Skills

• Experience working in Agile Teams and respond to changes.
• An ability to identify design- or distribution-related quality issues, based on a deep understanding of application architecture
• Excellent written and verbal communication, as well as conflict resolution skills
• Advanced knowledge of software lifecycles and testing automation, including how to put the latter to efficient use

ABOUT US

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success