SERVICENOW ARCHITECT (2 Mainline certifications)

Responsibilities

§ Work with the client to design and modify a cohesive framework of applications, integrations, data, security, SLAs, workflows, and processes in support of a global ServiceNow landscape spanning numerous instances...

§ Service Portal design, often in support of custom applications

§ Hands-on development experience of ServiceNow scripting like Business Rule, Script includes, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound

§ Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation

§ Experienced in defining coding standards, leading upgrades , health scans

§ Prior experience in leading technical governance boards and solution reviews

§ Ability to design end to end solutions to customer requirements

§ Provide support of custom applications development and migration

§ Support Virtual Agent configuration and development

§ Experience in ServiceNow Mobile app development

§ Worked on any 3 of ITSM, CSM, HRSD, GRC, ITBM modules

§ Advanced knowledge of CSDM & CMDB

§ Knowledge of integration Hub and flow designer is a MUST.

§ Excellent knowledge of ServiceNow Best Practices, Custom apps , App Engine , PA.

§ Active CTA /CMA is mandatory

Requirements

§ 8+ years of relevant experience with ServiceNow required

§ At least 2 Mainline Certificate of the below required and Preferred Active CTA

§ CIS – ITSM certification preferred

§ Certified Application Developer (ServiceNow) preferred

§ CIS – Risk and Compliance certification preferred

§ CIS – Human Resources certification preferred

§ CIS – Risk and Compliance certification preferred

§ CIS – CSM certification preferred

§ CIS – Security Incident Response certification preferred

§ CIS – Vulnerability Response certification preferred

§ Thorough understanding of ITIL frameworks and ITIL Foundations certification preferred.

§ Bachelor’s degree or equivalent combination of education and experience.

§ Excellent collaboration skills including analysis, brainstorming, communication, teamwork.

§ Self-starter and innovator and willingness to lead