Advisory Solution Consultant - Technology Workflows

As a member of our Solution Consulting team, you will have a major impact on our future success by supporting  Technology Workflow  Solution Sales, showcasing the value of the ServiceNow ITAM (IT Asset Management) solution.

Technology Workflows: https://www.servicenow.com/workflows/it-workflows.html

You will guide revenue for the Technology Workflows portfolio in partnership with Sales, Product Management, Customer Success and the regional Executive team for large Enterprise customers in the EMEA Central (Germany, Switzerland, Austria & CEE)

What you'll get to do in this role:

• Drive innovative value-add business solutions and digital transformation projects across ServiceNow's largest customers in EMEA Central
• Consult with customers to understand their business needs and pain points, and evangelize the business value of solution development on the Now Platform
• Facilitate and lead workshops for customers focusing on innovation, ideation, co-creation, development and... validation of solutions on the Now Platform.
• Partner with Sales and Solution Consulting to qualify customer needs and identify opportunities to deliver high value business outcomes for client
• Be the platform subject matter expert and presenting at executive briefings, workshops and marketing events
• Interact with the ServiceNow community as a thought leader on developing and extending applications on the ServiceNow platform in an innovative way
• Work closely with a wide range of internal account teams (including Sales, Specialist teams, Product Management, Product Success, Expert Services and Customer Success) on upcoming delivery roadmap and provide feedback from customer interaction
• Keep on top of ServiceNow product developments, complementary technology and external trends in order to identify opportunities to broaden the use of the Now Platform outside of typical domains
• Working in collaboration with several major partners in the EMEA region

To be successful in this role you have:

• Proven experience as a Pre-Sales Solution Consultant/Architect, ideally in an Enterprise Software or similar consulting organisation
• Experience designing and presenting cloud-based platform solutions, ideally within the ITAM (IT Asset Managment)
• Experience with SPM (Strategic Portfolio Management), PPM (Project & Portfolio Management), SecOps and GRC (Governance, Risk & Compliance) solutions is advantageous
• Experience facilitating client-facing workshops to successfully progress initiatives into the next phase of their lifecycle
• Knowledge of low-code, business process automation or API management is preferable
• Ability to work within, and lead, a multi-discipline team focused on delivering high-quality output in short timeframes
• Experience in third party integrations using web services, JDBC, file-based parsers, and basic comprehension of SQL and database concepts
• Ability to quickly understand new technology through instruction and self-training
• Strong enablement skills, including coaching and mentoring for technical roles
• Executive level presence and experience presenting to executive-level audiences
• Fluency in both English and German

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at talent.acquisition@servicenow.com for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

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