ServiceNow ITAM

Senior ITSM & ITAM Solution Consultant

Contract

Location: Germany (remote)

Job Description: As a Senior ITSM & ITAM Solution Consultant, you'll be the driving force behind our tailored solutions. Your mission? To understand client needs, craft cutting-edge solutions, and lead implementation. With your sharp business analyst skills, you'll ensure our tech aligns perfectly with their goals.

Key Responsibilities:

• Collaborate with clients to define objectives and pain points.
• Design and deploy top-tier ITSM & ITAM solutions.
• Provide expert guidance throughout the implementation process.
• Lead workshops and training sessions for client teams.
• Analyze and document business requirements with precision.
• Spearhead continuous improvement initiatives.

Qualifications:

• Bachelor’s degree in IT, Business, or related field.
• Proven experience in ITSM & ITAM solutions.
• Deep understanding of ITIL and ITAM processes.
• Strong analytical skills and tech acumen.
• Excellent... communication and stakeholder management skills.
• Relevant certifications a plus (e.g., ITIL, CBAP).

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