ServiceNow Implementation Director
JSS Transform
United KingdomPosted 14 days ago
My Global Technology Providing Client is seeking a ServiceNow Implementation Director to oversee the successful delivery of ServiceNow across their organization. As the ServiceNow Implementation Director, you will develop and execute the implementation strategy while leading a cross-functional team of project managers, developers, analysts, and stakeholders. You will also establish governance frameworks and collaborate with key stakeholders to gather requirements, prioritize initiatives, and drive continuous improvement.
- Proven experience leading large-scale ServiceNow implementations or similar IT transformation projects.
- Deep understanding of IT Service Management processes and best practices.
- Strong leadership skills with the ability to inspire and motivate cross-functional teams.
- Excellent communication and stakeholder management skills.
- Strategic thinker with a track record of driving business results through technology initiatives.
- ServiceNow certifications (e.g... Certified Implementation Specialist) are a plus
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