ServiceNow Lead Architect/Technical Consultant

Hi,

Hope you are doing well...

This is Ravali from My3 Tech.

Review the below job description and let me know your interest by replying to this email with updated resume and convenient time to discuss and also you can reach me @ 605-674-1104 (or) through email at Ravali@My3Tech.com

Title : ServiceNow Lead Architect/Technical Consultant (Platform and ITSM)

Location : 100% Remote

Duration : 3+ months Contract

Please ensure all candidates have strong communication skills. Candidates must have working experience on their resume in the following modules within ServiceNow - Employee center, service catalog, flow designer, ITSM workflows, virtual agent, Integration Hub, IT Onboarding.

Role will start as 14 week projects, can be extended, and do allow for 100% remote work. Any candidates that are submitted for these roles must have excellent communication skills, both verbal and written. The interview process for both roles will be 2 video interviews and then an offer will be made.

CANDIDATES MUST HAVE EMPLOYEE CENTER, SERVICE CATALOG, FLOW DESIGNER, ITSM WORKFLOWS, VIRTUAL AGENT, INTEGRATION HUB, IT ONBOARDING ON THEIR RESUME WITH ACTUAL WORKING EXPERIENCE TO BE CONSIDERED.

Required Skills:

• Current ServiceNow Certified CSA or CIS-ITSM
• 5+ years of ServiceNow IT Service Management (ITSM) experience
• Has significant experience and success in Sr. architect / developer roles for medium to large enterprise ServiceNow environments (preferred experience in Healthcare sector)
• Self-motivation with ability to work independently in a virtual environment
• Collaborative working style with the ability to work cross-functionally to deliver exceptional client services
• Experience working on an Agile delivery team
• Experience with integration patterns and utilizing REST APIs within ServiceNow and external applications to integrate data and processes
• Strong Client and Server JavaScript development experience within the ServiceNow platform
• Adherence to regulatory/technical governance and policies
• Strong understanding of ServiceNow platform best practices

Nice to have skills:

• A degree, preferably in Computer Science, Information Systems Management, Engineering, or similar discipline; supported by experience in a similar technical environment

Scope:

• Come prepared with best practice content for meetings/workshops/sessions aligned to scope of services
• Act as a technical consultant for requirements gathering sessions with Customer stakeholders
• Contribute as required to create a backlog of customer defined stories
• Design solutions for the story backlog
• When required, configure and develop solutions from the story backlog
• Perform unit and functional testing on stories and support customer UAT break/fix
• Refine functional testing steps as required when performing peer reviews