ServiceNow Lead with ServiceNow Certifications

Technical/Functional Skills ServiceNow ITSM, CMDB

Experience Required 12 + years...

Roles & Responsibilities

• Service Now experience is a must has to engage the stakeholder, be able to decide whether a requirement is out of the box or to be customized and negotiate accordingly.
• Take ownership of the ServiceNow project delivery scoping, design, implementation, user training and value realization.
• Effectively communicate and manage the project stakeholders.
• Understand product roadmap and come up with POC/Proposal.
• Technical assistance for the project team
• Hands-on training needs on newer modules related to ServiceNow
• Execute PoCs for Comcast ServiceNow requirements like Chatbot etc.,
• Priority access to the latest offerings from ServiceNow, exclusive access to ServiceNow portals, study materials and best practices
• ServiceNow CoE setup for Comcast