ServiceNow Developer

Role : ServiceNow Lead

Experience : 4-8 Year's

Mode : hybrid

Location : Pan India

Job Description:

Responsibilities:

· You are the technical owner and manage a team of developers, assign their tasks and provide

technical guidance as needed.

· Mentor and lead a team of developers.

· Participate in requirement discovery with clients, design and develop solutions for the

ServiceNow platform, ranging from current feature enhancements and bug fixes to full

application suite deployment.

· Carry out agile sprint-defined development tasks to support release cycles, including execution

of development, unit testing, functional testing, and overall peer review of team member work.

· Reviews design and code per sprint to ensure quality.

· Creation and customization of complex workflows and custom workflow activities.

· Coordinate with Client, Architects, Business Analysts, and developers to translate business

requirements to technical requirements and development tasks.

·... Contribute and review to user stories.

· Build and maintain technical documentation.

· Monitor health, usage, and overall compliance of ServiceNow and its applications

· Develop a keen understanding of the products we implement and client business.

· Provide production support and be able to resolve problems under pressure.

· Assists in project estimation.

· Participate in regular Knowledge Transfer sessions with ServiceNow Developers

· Stay current with new and updated capabilities of the ServiceNow Platform

· Coordinate upgrades to Production and Sub-Production instances

· Coordinate sub-production testing, evaluation, and regression remediation

· Participate in blueprinting workshops and contribute with documentation and effort estimation.

· Support COE in continuous development of training paths for professional advancement.

· Contribute to ongoing definition of best development and solution practices.

· Lead training workshops as means to spread experiences gained across the practice.

Qualifications we seek in you!

Minimum Qualifications

· Demonstrate prior experience in leading client projects as a technical lead.

· Certified System Administrator (CSA)

· Mainline Implementor certifications (ITSM) / Implementation experience of ITSM module

· Strong hand-on experience in Java scripting, debugging and deployment using update sets for

new applications, enhancements, and version upgrades

· Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI

Actions, UI Pages, Script Includes, Access Control Lists, API’s, Service Portal etc...

· Excellent communication Skills for client facing roles.

· Good management, analytic, problem solving & interpersonal skills

· Self-motivated, Positive outlook & result oriented

Preferred Qualifications/ Skills:

· Knowledge of Azure DevOps/ TFS / Jira / Rally Etc..

Best Regards,

Ashwini Bhotmange

Consultant

Symphoni HR - Unearthing Exceptionals,

401, Advent Atria, Opp. Kingston Complex,

Chincholi Bunder Road, Malad (W),

Mumbai, India

Mobile: +91 8956343791

http://www.symphonihr.com