ServiceNow Developer

JOB ROLES AND RESPONSIBILITIES:

1. Provide technical leadership in specification, implementation and maintenance of ServiceNow...

2. Develop and modify ServiceNow catalog, workflows, forms, lists, business rules, script includes and UI components.

3. Provide solutions through configuration and customization including, but not limited to: user interface, workflow administration, reports, data imports, integration, custom scripting and third-party software integration by applying best practices

4. Offer expert guidance and solutions to technical issues on the ITSM platform

5. Develop, test and implement technical solutions

6. Decipher requirements, generate optimal design and build solutions to meet business needs

7. Expert level ServiceNow development skills

8. Advanced experience with ServiceNow ITSM platform modules and features

9. System integration experience using web services and other web based technologies such as REST/SOAP.

10. Experience with development and implementation of ServiceNow ITSM modules - Incident Management, Problem Management, Configuration Management, Change Management, Knowledge Management, Service Catalog and ITSM integrations.

11. Knowledge of Java Script, HTML/CSS, AJAX and ServiceNow API.

12. Excellent verbal and written communication skills.

13. Promote, recommend and implement automated processes to improve ITSM efficiency.

14. Liaise cross-functionally as necessary to ensure department standards and goals are continuously met and maintained

15. Well-rounded IT experience in both development and operations.

16. Experience in ServiceNow Discovery and working knowledge of the ServiceNow Common Service Data Model (CSDM) is preferred