ServiceNow Functional Consultant(Immediate)
COPAINS
AnywherePosted 14 days ago
- Assess Customer business requirements and document functional and business aspects.
- Managing new demands / new requirements and execution.
- Reviewing & prioritizing work items/demand with Customer
- ServiceNow product owner and maintaining backlog
- Translate business requirements to functional requirements/stories.
- Prepare documentation for respective in-scope processes.
- Conduct UAT with stakeholders
- Create training material & deliver training as required.
- Conducting workshops with Senior Functional Consultant technical team
- Conduct UAT with Senior Functional consultant
- Deliver trainings in coordination with senior Functional Consultant
- Tracking UAT bugs and coordinating with the technical team for resolution.
- Review and Prepare FRS/requirement documentation.
- Expertise in ServiceNow ITSM, ITOM/HRSD
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