ServiceNow BCM Architect

What Working at Hexaware offers:

Hexaware is a dynamic and innovative IT organization committed to delivering cutting-edge solutions to our clients worldwide. We pride ourselves on fostering a collaborative and inclusive work environment where every team member is valued and empowered to succeed...

Hexaware provides access to a vast array of tools that enhance, revolutionize, and advance professional profile. We complete the circle with excellent growth opportunities, chances to collaborate with highly visible customers, chances to work alongside bright brains, and the perfect work-life balance.

With an ever-expanding portfolio of capabilities, we delve deep into and identify the source of our motivation. Although technology is at the core of our solutions, it is still the people and their passion that fuel Hexaware’s commitment towards creating smiles.

“At Hexaware we encourage to challenge oneself to achieve full potential and propel growth. We trust and empower to disrupt the status quo and innovate for a better future. We encourage an open and inspiring culture that fosters learning and brings talented, passionate, and caring people together.”

We are always interested in, and want to support, the professional and personal you. We offer a wide array of programs to help expand skills and supercharge careers. We help discover passion—the driving force that makes one smile and innovate, create, and make a difference every day.

The Hexaware Advantage: Your Workplace Benefits

• Health benefits with low-cost employee premium.
• range of voluntary benefits such as Legal, Identity theft and Critical Care Coverage
• training and upskilling opportunities through Udemy and Hexavarsity

Job Description:

ServiceNow BCM Architect

Mode - Remote

Work Type - Fulltime

Academic and Professional Experience

8+ years of relevant development experience with ServiceNow required.

4+ years of experience in working in IRM domain, out of which minimum 2 years in the role of BCM Architect

Certification as ServiceNow System certified administration

Certified Implementation Specialist – Risk and Compliance.

Certified Business Continuity Manager Implementer

ITIL Foundations certification is preferred.

Bachelor’s degree or equivalent combination of education and experience.

Must Have Experience

Understanding of IRM domain and its fundamentals.

Solutioning and Designing the IRM solution using industry best practices.

Experience with SN IRM design, architecture, and implementations with a fair understanding of ServiceNow IRM model, plugins, and accelerators.

Well versed with BCM process, including its goals, objectives, components, and KPIs

Should be able to create solution design a Business Impact Analysis, Business Continuity Plan, and Disaster Recovery Plan utilizing a customer's existing business continuity information.

Experience in doing entity scoping exercise.

Hands-on development to include creation, configuration and customization of policies, controls, indicators, risk frameworks, audit test plans, attestation, and assessments etc.

Design and modify ServiceNow forms, workflows, scripts, transform maps, reports, dashboards, and business rules

Configuring portals.

Must have led at least one major implementation of ServiceNow GRC - BCM

Experience in multiple ServiceNow implementations

Lead the configuration and customization of ServiceNow instances.

Good to have Experience

Understanding of various regulations like GDPR, ISO etc.

Experience in application architecture, infrastructure architecture, database architecture, networking, and distributed systems

Well-versed in modern web technologies and cloud computing architectural principles for cloud-based platforms that include SaaS, PaaS, multi-tenancy, and automation

Familiar with scripting technology such as JavaScript, Angular JS and Jelly.

Experience of custom applications development

Experience in working on Performance Analytics

Design and modification of ServiceNow Service Portal.

Domain Separation and designing the Process and data flow within various domains

Knowledge of LDAP/Active Directory/SSO.

Review existing set up and provide best practice recommendations in line with the OEM

Monitor health, usage, and compliance of ServiceNow systems.

Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Experience with HTML coding and Jelly script strongly preferred.

Experience with scripting in ServiceNow (Business Rules, UI Pages, UI Macros, etc.)

Excellent collaboration skills including analysis, brainstorming, communication, teamwork.

Self-starter and innovator.

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Swetha

swethav2@hexaware.com