ServiceNow Developer

Metasys

Chicago, IL

Posted 19 days ago

Company Description

Configure Tek...

We specialize in Staff Augmentation and Consulting Services across HP Software, VMWare, EView Technology and other IT Operations vendor portfolios. Our unique quick-start solutions are designed to empower IT operations teams with the efficiency, stability and top performance in the delivery of business services.

Proven implementation success with numerous fortune 500 clients

100s of successful projects across numerous industries

Certified and experienced consultants and thought leaders

Emphasis on best practices, lessons learned and strategic guidance

Supporting clients across North America

Unique offerings such as quick-start and upgrade factory

Job Description

No third party consultants. And, must be US Citizen or Green Card holder.

We are seeking a ServiceNow Developer for our Chicago office. The ideal candidate will be responsible for maintenance and enhancement of existing ServiceNow ITSM applications as well as implementation and development of new applications on the ServiceNow platform. To be successful, one should have prior experience implementing and deploying the core suite of ITSM applications (Incident, Problem, Change), as well as experience developing solutions across the ServiceNow platform that leverage the automation and integration capabilities of ServiceNow. You will be the ServiceNow expert working on SNOW projects for various clients and other IT professionals to support, maintain, and enhance the service ServiceNow ITSM application.

This position is for full time employment with Configure Tek and works normal business hours onsite and remote at various client locations. You will join a highly collaborative team focused on delivering high value to its customers.

Qualifications

Demonstrate expert knowledge of ServiceNow toolset and integrations with related systems.

Develop, maintain and enhance applications on the ServiceNow ITSM platform (help desk/service management)

Support clients in ServiceNow operations like User/ Group administration, reporting, Metrics, SLAs, etc.

Leverage both proven and innovative technology approaches to solve challenging business problems

Provide technical assessments, written documentation and technical expertise

Be available to travel and work remote to support issues impacting ServiceNow or its related systems within the client's enterprise.

Support and enhance reporting solutions both within ServiceNow and through external reporting solutions to support the customer's strategic goals

Communicate with the customer in technical/non-technical terms, understand their business requirements, and provide suitable solutions.

Work on continuous improvement by sharing experiences and knowledge with the team.

Provide quality and consistent service to clients.

Desired Skills and Experience

Basic Requirements

Bachelor's degree and 5+ years' experience or equivalent combination of education and experience

5+ years ServiceNow development experience (including some or all of the following: Core ITSM applications, Business Rules, Client Scripts, Custom Apps)

Able to travel throughout the US as needed.

Qualifications

ITILv3 Foundations Certification

Experience implementing scripted web services in ServiceNow

jQuery or Prototype libraries

Java