ServiceNow Administrator / Developer

Responsibilities:

• Developing in all ITSM functions within ServiceNow, including Incident, Problem, Change, Request and Service Catalog
• Building a Service Catalog including individual record producers...
• Creating Workflows, Approval and Assignment Rules
• Collaborate with business and technical personnel to build solutions that mirror best practice and solve for business challenges
• Must be able to work within current ITSM governance and controls

Requirements:

• Prior experience as a ServiceNow Administrator and Developer
• Experience in multiple development languages
• Strong knowledge of ServiceNow ITSM and ITOM
• Experience working in Cloud/Agile environments
• Must develop the ITSM strategy using best practices and meeting high standards
• Current ServiceNow CSA and/or CAD certifications a plus