ServiceNow Developer

WHO ARE WE?

Tecala is an award-winning national ICT managed services provider. We work hard to help our customers transform their businesses through the innovative use of technology and need more great people to join our vibrant and growing team.

We pride ourselves on our reputation for quality and consistently delivering the right solution for our customers. You have the opportunity to become part of a supportive team, working together to provide solutions that make a difference to our broad customer base. If you are passionate about technology and motivated by assisting customers in improving their ICT operations, you will thrive with us.

ABOUT THE ROLE:

Tecala is seeking an experienced ServiceNow Developer to join our growing team. The successful candidate will have a passion for technology and a strong desire to work in a dynamic and innovative environment. The ServiceNow Developer will be responsible for the development, implementation, configuration and maintenance of the... ServiceNow platform.

WHAT WE'RE LOOKING FOR:

The 'Must haves':

• Design, develop and implement ServiceNow solutions that meet business requirements and are in alignment with ITSM best practices.
• Develop, maintain and enhance ServiceNow workflows, forms, lists, business rules, UI components, web services, tables, and reports.
• Ensure ServiceNow platform stability by conducting maintenance activities and applying necessary updates and patches.
• Provide technical support for ServiceNow incidents, problems and service requests.
• Collaborate with other teams to integrate ServiceNow with other systems and tools.
• Participate in the creation of technical specifications, design documents and test plans.
• Stay up to date with emerging trends and technologies in the ServiceNow space.

The 'Nice to haves':

• Bachelor’s degree in computer science, Information Systems or related field.
• At least 3 years of experience administering and developing in ServiceNow.
• Strong technical skills in ServiceNow development, including experience with workflows, business rules, UI actions, client scripts, notifications, and integrations.
• Experience with ITSM, ITOM, HR Service Delivery, or other ServiceNow modules.
• Strong understanding of ServiceNow data models, scripting, and security.
• Ability to communicate technical concepts to non-technical stakeholders.
• Excellent problem-solving skills and attention to detail.
• ServiceNow Certification(s) is a plus

WHAT WE CAN OFFER YOU

As part of our team, you'll have the opportunity to learn and grow in a supportive environment. Apart from being certified as a Great Place to Work for 2023 and 2024, we offer competitive compensation, comprehensive benefits, and ongoing opportunities for professional development.

We have listed some of those benefits below for you:

• Paid Birthday Leave
• Health & Wellness perks including discounted gym membership.
• Access to ongoing Learning & Development opportunities including self paced learning through our learning management system
• Access to Career Pathways so you can continue to build a career in the business.
• Reward & Recognition Program where you can also thank and reward your team mates
• Employee discounts – Access discounted rates and offers from a variety of providers, including health insurance and IT Hardware.
• Employee Assistance Program (EAP)

Note: As an essential part of our hiring process, you will be required to undertake a National Criminal History Check.

HOW TO APPLY

If you're excited about the opportunity to make a difference in our business, meet the musts and tick some maybes, then apply now.

Be sure to include a cover letter and CV to support your application.

No agencies please – we've got this one covered.

We foster an inclusive and diverse work environment where our people can be themselves. Every idea and perspective is valued so that our services reflect the companies we support. We welcome diversity in all its forms, and so we welcome applications from suitably qualified candidates across the range of underrepresented communities