ServiceNow Developer/Admin :: Philadelphia PA.( Local only)

Title : ServiceNow Developer/Admin Duration: 1 year contract Location : Philadelphia PA. Local candidates are needed as you'll need to be onsite on occasion and client prefers already local candidates...

Job Description: You will be responsible for the ServiceNow technical design, ServiceNow code and architecture, and work with key business units to build solutions and processes, supporting maintenance, continual service improvement, and new capabilities on the ServiceNow platform. ServiceNow Developer/Admin - job responsibilities include: Optimize existing and develop new service catalog offerings and associated flows with a focus on continual improvement and automation. Leverage Flow Designer to further mature the service catalog and migrate away from workflows. Provide technical guidance on existing workflows for streamlining and improved efficiencies. Identify inefficiencies to ultimately implement areas of automation. Participate in the upgrade cycle of ServiceNow, including testing via the use of the Automated Test Framework. Support the design of custom catalog items, working with business partners and the Service Catalog manager and Product Manager for implementation. Maintain an ongoing knowledge of the ServiceNow product, version upgrades, enhancements, new features, etc. Required experience includes: 3- 5 years of direct experience as a ServiceNow Admin/Developer or ServiceNow Application Owner. ServiceNow System Admin Certification required. Must have extensive knowledge and experience with ServiceNow. Will be responsible for core system configuration as well as day-to-day user requests and incidents. Experience configuring core ServiceNow modules including Service Catalog, Asset, SAMP, IRM, Discovery, Service Mapping. Hands on experience in Service Catalog/Service Portal modules. Experience with Advanced scripting, Performance Analytics, Reporting and other use case areas are highly desirable. Knowledge of the ServiceNow app engine and the process for developing and supporting custom applications Experience with Flow designer, Workspaces and UI Designer desirable. Ability to draft and document test plans for both a technical and business user audience. Experience with Microsoft suite of office products Excel, Word, Teams etc. is desirable. Demonstrates a high degree of customer service and teamwork. Demonstrated understanding of ITIL processes, operations, and procedures. Overarching understanding of ServiceNow Enterprise product suite.

Certification(s): ServiceNow System Admin Certification required. ServiceNow Certified Implementation Specialist a plus ServiceNow Certified Application Developer a plus ITIL Certification is highly desirable