Service Now Developer - Pune

About The Job

The ServiceNow Developer will assist in the technical design and development of the tool, coordinating with stakeholders in building the solution and supporting its continual improvement.

What will you do?:

• Participate in the technical design and implementation of functionalities, features, and integrations with minimal supervision.
• Will be responsible to develop and implement different ServiceNow applications and integrations from initiation to completion, tailored to the customer requirements using scripted rest API, web services and integration hub.
• Understand the business process and functions to determine and propose the needed solution for the project.
• Analyze and create process and project- related documentation.
• Maintain technical documentation and assist/participate in QA and user training activities.
• Understanding of the project delivery lifecycle and processes and their implementation.
• Scripting (JavaScript) for different modules for writing... Rules, Updating/creating workflows, APIs etc.
• Solving complex problems in a highly dynamic and agile environment.
• Having a strong focus on code quality and reusability

What will you bring to ESP?

• 3-5 years of hands on experience with ServiceNow development.
• 3-5 years of experience working on Workflows, Business Rules, UI Policies, Client Scripts, Flow Designer.
• 3-5 years of experience in using ITSM, CSM ,FSM, HSRD modules.
• Knowledge of JavaScript, HTML, CSS, and Service Now Core API's.
• Excellent interpersonal, communication (written &verbal), collaboration, and documentation skills.
• Service Now Certification CSA,CAD,CIS preferred.

If you are….

Motivated to develop your career in IT Airport group, supported by a strong learning and development culture, you are passionate about delivering service excellence and like the variety of end user environments we should connect and explore.

What We Will Offer

Personal & Professional Development

Within a learning and development culture, we offer unlimited access to a wealth of professional and personal training so that you may develop your career. We will guide all employees to both specific technologies and client environment training and compliment with recommended learning journeys via our L&D system, that cater to helping you reach career goals or objectives — whether you want to become a knowledge expert in your field or apply your skills to another division.

Diversity, Inclusion & Belonging

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know diverse backgrounds are valued and succeed here.

Salary: We offer a competitive range based upon suitability or experience.

Benefits

• Pension
• Medical Insurance

Who Are We

ESP Global Services has been providing customized 24/7 Global IT support solutions since 1992, expertly managed by a dedicated service delivery team, we offer day-to-day support via teams of on-site engineers or responsive visiting engineers, and multi-lingual service desk coordination that’s manages over 1,000 tickets a day for more than 200 customers.

Our ability to deliver customer-centric, targeted, and tailored IT support solutions is a natural fit for the complex needs of the fast-paced and evolving aviation industry. We developed technology-based solutions to address the high emphasis on meeting extremely short service levels spread across large campus areas with strict security controls. Supporting equipment for airports and airlines in many locations worldwide, has led to an IT support approach that applies equally to any global business with multiple international locations, wide campuses, and demanding security requirements. Plus, our spares, repairs, and logistics service enables us to deliver intelligent end-to-end IT hardware lifecycle management anywhere in the world.

We are global community of exceptional people passionately working together with one shared vision. We uphold the highest standards of ethics, compliance, and security. We are fully ITIL-aligned and ISO-accredited for Environment, Information Security, Business Continuity, IT Service Management, and Occupational Health and Safety, and have privacy built by design into all our systems.

Our vision and ethos have stood the test of time and we aim to exceed expectation and delight customers every time and our values are integral to the way we work together.

ESP Global Services is an equal opportunity employer