Sr. ServiceNow Business Analyst

Should possess active Secret/Top-Secret Security clearance or inactive Secret/Top-Secret clearance would also work.

Job Requirements...

• Bachelor’s Degree
• 1-5+ years experience as a Business Analyst in a fast-paced application development environment
• 1-5+ years recent experience working in an Agile development environment as a business analyst (i.e., Scrum, Kanban, etc.)
• 1-2+ years of experience with the ServiceNow Platform
• 1-5+ years of experience facilitating requirements gathering, Joint Application Design (JAD) sessions, capturing client requirements and feedback

Desired Skills:

• Solid understanding of various software development cycles (e.g., Agile, Waterfall, etc.); knowledge of requirements management, configuration management methodologies, along with corresponding support tools, i.e., JIRA, etc.
• Conceptual understanding of Object-Oriented enterprise software system development processes, methodologies, as well as major technologies (such as Java and .Net) and approaches (such as modularity and SOA)
• Skilled at analyzing existing system documentation to summarize existing system functionality as it relates to the project at hand
• Good understanding of basic system technologies as they relate to the project deliverables
• Ability to maintain project plans, resourcing schedules and forecasted activities
• Experience with business process mapping and the use of project management software
• Ability to provide technical assistance and troubleshooting by effectively responding to inquiries
• Experience thriving in ambiguous software development environments
• Ability to work well under constantly changing deadlines and priorities
• Experience with ServiceNow, Appian, or similar BPM software
• Excellent oral and written communication skills