ServiceNow Developer

Essential Functions:

• Hands-on experience with ServiceNow Service Catalog. Should have completed an end-to-end implementation
• Hands-on experience with ServiceNow Knowledge Management Articles. Should have completed an end-to-end implementation...
• Lead customer kick off calls
• Lead requirements sessions and document detailed requirements
• Prior end-to-end implementation of ITSM and in-depth knowledge about Product/Module.
• Assist architect in developing interfaces between customer systems and ServiceNow (PowerBi, Camunda,
• Leverage both proven and innovative technology approaches to solve challenging business problems
• Provide technical assessments, written documentation and technical expertise
• Communicate with the customer in technical/non-technical terms, understand their business requirements, and provide suitable solutions
• Work on continuous improvement by sharing experiences and knowledge with the team
• Collaborate with System Administrators and ServiceNow Support concerning strategies and technical aspects of platform upgrades
• Advises on options, risk and impacts on business processes and technical architecture
• Be responsible for overall delivery of the product/module

Qualifications:

• 3+ years of experience as a key technical resource for large scale
• Must have experience using Orlando or Paris release
• ServiceNow developed solutions in client environments
• Ability to meet the expectations and requirements of the internal customers and senior management
• Excellent verbal and written communications skills
• Client depends on this resource being very responsive
• Resource should be able to work the hours needed for the project
• Ability to provide technical leadership and professional guidance to managers, team, and vendors
• ServiceNow ITSM Certification
• ServiceNow Certified Application Developer Certification (Nice to have)
• Active Secret Clearance

Education Requirements:

• Bachelor's degree in Computer Science, Computer Engineering, Information Systems, or a related field; or equivalent experience/ combination of education and experience.
• ServiceNow ITSM Certification

Work Locations:

• Fort Meade, MD/ Ogden, UT/ Scott Air Force Base

Clearance Requirement:

• Must have at least a Secret Security Clearance or Higher