Presales Solution Consultant, Enterprise Security Operations

Company Description

At ServiceNow, our technology contributes to a better world for everyone, with our team making it happen. We work quickly because the world won't wait, and we come up with innovative solutions that set us apart in helping our customers and communities. Joining ServiceNow means being part of a team of ambitious individuals who are constantly seeking new ideas and solutions. We understand that you do your best work when you're living your best life and bringing your unique talents to the table, so we strive to create an environment that enables that. As a team, we dream big and support each other in turning our dreams into reality. The future is bright, and it's up to you to shape it.

With over 7,700 customers, we cater to nearly 85% of the Fortune 500 companies. We take pride in being recognized as one of the best companies to work for by FORTUNE 100 and one of the World's Most Admired CompaniesTM.

Explore more about our work culture on the Life at Now blog and... gain insights from our employees about their journey at ServiceNow.

If you're not certain that you meet all the requirements of a job description but you're truly excited about the opportunity, we strongly encourage you to apply. At ServiceNow, we are dedicated to fostering an inclusive environment where every voice is valued and respected. We welcome individuals from diverse backgrounds, even those with non-traditional paths that may not seem directly related to this role, as we believe that skills and experiences can be transferred, and a shared vision for the future makes for exceptional candidates. Job Description

As a key member of our Specialist Solution Consulting team, you will play a vital role in our future success by supporting Technology Workflow (TX) Solution Sales. Your main responsibility will be driving revenue for ServiceNow's Security Operation solutions, collaborating closely with the Sales, Product Management, and executive teams.

What you'll be doing in this role:

The Advisory Solution Consultant, Security Operations, is a technical presales expert with the advanced skills to develop, position, and deliver product-specific solutions throughout sales cycles. You will be tasked with achieving quarterly and annual sales targets for an assigned territory.

• Work closely with Technology Workflow (TX) solution sales as a technical and domain expert with in-depth knowledge of ServiceNow's Security Operation solutions (Security Incident Response, Threat Intelligence, and Vulnerability Response)
• Lead discovery workshops to identify customer challenges and align our solutions with their needs
• Showcase and demonstrate the value of Security Operation solutions on the ServiceNow platform, conducting engaging presentations, workshops, demos, PoC, and proof of value engagements
• Address product feature and technical queries from customers (including RFx), channel partners, and ServiceNow colleagues
• Support marketing events and pipeline activities such as conferences, user groups, webinars, and trade shows
• Collaborate with Product Management and Development team members to enhance ServiceNow solutions with new features that cater to customer needs
• Keep abreast of competitive analysis and market differentiators Qualifications

To excel in this role, you should have:

• At least 10 years of pre-sales solution consulting or sales engineering experience, preferably in the information security sector
• Proficiency in the ServiceNow platform or technical expertise in similar cloud software solutions
• Experience navigating a complex sales ecosystem in a corporate enterprise setting
• Work experience or a good understanding of Security Operations Center (SOC), Network Operations Center (NOC), or Computer Security Incident Response Center (CSIRC)
• Thorough knowledge of Networking and Security technologies such as SIEM, IDS/IPS, vulnerability management, endpoint protection, breach detection, and threat intelligence
• Familiarity with various attack vectors and intrusion methodologies (e.g., DDoS, malware, phishing, brute force, APT)
• Experience in security protocols (e.g., NIST 800-61, ISO27035, SANS) and threat intelligence frameworks (e.g., STIX/TAXII and OpenIOC) is desirable
• Fluency in both German and English is essential Additional Information

ServiceNow upholds Equal Employment Opportunity principles. All qualified applicants will be considered based on their merits, without discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, ancestry, age, disability, gender identity, marital status, veteran status, or any other protected category as recognized by law.

At ServiceNow, we embrace flexibility and trust in our work environment, which is increasingly distributed. Find out more about our work models: flexible, remote, and required-in-office.

If you need reasonable accommodation to complete any part of the application process or encounter limitations in accessing this online application platform, please reach out to us for assistance.

For roles that involve access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may need to secure export licensing approval from the U.S. Government for certain individuals. All employment opportunities are subject to ServiceNow obtaining any necessary export licenses or approvals as mandated by the U.S. Government.

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