EMEA Sr Advisory Presales Solution Consultant

Company Description

At ServiceNow, we strive to create a world that functions seamlessly for everyone thanks to our cutting-edge technology and dedicated team. We move quickly because the world won't wait, and we innovate in ways that set us apart from the rest, always focusing on delivering exceptional value for our customers and communities. Joining ServiceNow means becoming part of a team of forward-thinkers with insatiable curiosity and a passion for creativity. We understand that your best work emerges when you lead a fulfilling life and share your unique skills, which is why we go above and beyond to support you in achieving that. We dream big together, lifting each other up to turn our individual and collective dreams into reality. The future belongs to us, and it all begins with you.

With a customer base exceeding 7,700 and serving around 85% of the Fortune 500 companies, we take pride in being recognized as one of the FORTUNE 100 Best Companies to Work For and World's Most... Admired Companies.

Explore more about Life at Now on the Life at Now blog and hear firsthand from our employees about their enriching experiences at ServiceNow.

If you are excited about a role but unsure if you meet all the qualifications, we encourage you to still apply. At ServiceNow, we are devoted to fostering an inclusive environment where every voice is valued and respected. We welcome candidates from diverse backgrounds, even those who may not have followed a traditional path linked to the role. We firmly believe that skills and experiences are transferable, and a shared ambition for greatness makes you a strong candidate. Job Description

The Operational Technology (OT) Solution Consultant is a customer-facing expert in the field who drives innovative business solutions with our clients by applying a combination of technical and business acumen.

This role involves aspects of Pre-Sales, Sales Engineering, and Solution Consulting. You will collaborate with the sales team, solution consultants, and the wider ServiceNow ecosystem to ensure customer success through thought leadership and increased awareness. Emphasizing a consultative approach, you will work closely with clients and prospects to identify and develop solutions that drive tangible business outcomes.

• Create and contribute to Sales campaigns focused on Operational Technology
• Act as a thought leader on Operational Technology within ServiceNow
• Forge strong partnerships with Product Management and Engineering teams to align on the roadmap and integrate field feedback from customers and industry perspectives
• Develop and support programs that empower Solution Consultants to showcase the value of Operational Technology
• Deliver demonstrations of solutions tailored to both prospects and existing customers in the realm of Operational Technology and ServiceNow
• Lead efforts in scoping and executing Proof of Concept/Proof of Value engagements with potential clients
• Participate in Marketing events such as user conferences, trade shows, and webinars
• Stay informed on competitive analyses and determine the most effective positioning for ServiceNow solutions
• Comprehend the business and technical challenges addressed by the product, including key regulations, business drivers, evolving needs, licensing models, and more Qualifications

To excel in this role, you should have:

• Domain expertise in Operational Technology and/or related industries (e.g., Oil and Gas, Retail, Manufacturing, Plants, Others)
• Experience or knowledge of OT-related technologies and standards (e.g., Nozomi, Dragos, Claroty, Siemens Industrial Asset Hub, etc.)
• Familiarity with the ServiceNow platform is highly desirable
• Prior experience in Pre-sales or consulting to establish yourself as a trusted advisor
• Outstanding communication and presentation skills for conveying technical and business concepts effectively
• Proficiency in English and German languages Additional Information

ServiceNow upholds Equal Employment Opportunity principles. Each qualified candidate will receive fair consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, marital status, veteran status, or any other legally protected category.

At ServiceNow, we champion flexibility and trust in our modern work landscape.

If you need accommodation to complete any part of the application process or encounter difficulties accessing the online application, please reach out to us for assistance.

For roles requiring access to technical data governed by export control standards, ServiceNow may need to secure export licensing approval from the U.S. Government for certain individuals. All employment opportunities are subject to ServiceNow obtaining any necessary export licenses or approvals mandated by the U.S. Government.

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