ServiceNow Developer

Gridiron IT is seeking a Service Now Developer to work on a team supporting the Office of Information Technology (OIT) under the Executive Office of Immigration Review (EOIR) for the Department of Justice.

Requirements...

• U.S Citizenship is required.
• Candidate must be able to obtain Public Trust clearance
• This position is hybrid (on-site/remote). Candidate will be required to work on-site at minimum, three days a week.

Qualifications and Experience:

• B.S. degree in Computer Science, MIS or equivalent preferred
• At minimum 8 years' related work experience
• Ideal candidate must be self-motivated with a proven track record developing and maintaining ServiceNow solutions
• Candidate must be organized and analytical, adept at working in a team environment
• Able to implement on time to a Program Increment (PI) schedule, and able to handle multiple priorities in a fast-moving environment.

Areas of Support include:

• IT Service Management (ITSM) - Incidents, Service Requests, Service Portal, Change Management, DevOps
• Strategic Portfolio Management (SPM) - Project Portfolio Management, Innovation Management, Demand Management, Resource Management, Scaled Agile Framework (SAFe)
• IT Operations Management (ITOM) - Discovery, CMDB
• Third Party integrations through REST API
• Ability to support additional areas as necessary.
• Customer Service Management (CSM)
• Hardware Asset Management (HAM)
• Software Asset Management (SAM)

Responsibilities:

• Responsible for the technical specification and implementation of ServiceNow products
• Provide expertise on technical questions related to development of ServiceNow functions
• Develops the technical solutions, implements them and conducts production releases

Preferred Skills/Experience:

• Ideal candidate must be self-motivated with a proven track record developing and maintaining ServiceNow solutions
• Candidate must be organized and analytical, adept at working in a team environment, able to implement on time to a Program Increment (PI) schedule, and able to handle multiple priorities in a fast-moving environment.
• System integration experience using web services and other web-based technologies such as XML, HTML, AJAX, CSS, HTTP, REST/SOAP
• Customizing ServiceNow UI