ServiceNow Platform Architect - NYC, NY – Onsite 5 days a Week.

Job Title: ServiceNow Platform Architect

Location: NYC, NY Onsite 5 days a Week. Responsibilities...

• Platform Architecture: Design, architect, and implement scalable, robust, and secure solutions on the ServiceNow platform to meet the organization's business requirements
• Solution Design: Collaborate with partners to gather requirements, analyze business processes, and translate them into technical solutions leveraging the capabilities of the ServiceNow platform
• Custom Development: Lead the development and customization of ServiceNow applications, modules, and workflows
• Integration: Design and implement integrations between ServiceNow and other enterprise systems, ensuring seamless data flow and interoperability
• Technical Leadership: Provide technical guidance and leadership to development teams, ensuring adherence to architectural standards, coding guidelines, and best practices
• Performance Optimization: Execution on performance optimization, scalability improvements, and enhancement of the overall user experience on the ServiceNow platform
• Governance and Compliance: Ensure compliance with security standards, regulatory requirements, and industry best practices in all aspects of ServiceNow platform implementation and usage
• Documentation and Training: Create comprehensive technical documentation, including architectural diagrams, design specifications, and user guides
• Conduct training sessions for partners and end-users as needed
• Continuous Improvement: Stay updated with the latest trends, features, and capabilities of the ServiceNow platform
• Proactively seek out areas for process improvement and innovation.

Qualifications:

• 12+ years of overall IT experience with 5+ years' experience in ServiceNow/Enterprise architecture
• Proven expertise in designing and implementing complex ServiceNow solutions, including custom applications and integrations.
• Profound knowledge of ServiceNow architecture, including ITSM, ITAM, CSM, CMDB, and PPM modules.
• Exposure of HRSD, IRM, CSM, FSM, TSOM & other industry specific modules.
• Experience with web technologies (XML, HTML, JavaScript, Web Services) and a good understanding of ITIL processes.
• At least two mainline valid ServiceNow Certifications