Service Now solution Architect

Service Now solution ArchitectExp: 15 Location: Atlanta, GA - Hybrid Note:- Should have Good Experience in CMDB Should have Strong Hands-on Experience in ServiceNow platform capabilities, including ITSM, ITOM, ITBM, Service Portal, and ServiceNow Integration Hub... Proven experience in architecting and implementing ServiceNow solutions in enterprise environments. Strong understanding of IT service management processes, ITIL framework, and industry best practices. Job Description: Leverage expertise in a technology area (e.g. Big Data Cluster) and responsible for Architecture for small to mid size projects.

1. Design and develop the framework; be the technical owner for a project in one technology area
2. Guide and review technical delivery by internal teams
3. Resolve design issues and deliver/own design for a complex module for projects of the following nature: architecture enhancements, small sized development and maintenance projects
4. Review design and code, ensuring adoption of industry best practicesTypical performance measures:
5. Number of reusable components / processes developed
6. Number of times components / processes reused
7. Delivery efficiency (Adherence to UST defined principles)
8. Contribution to technology capability development (e.g. Training, Webinars, Blogs)
9. Customer feedback on overall technical quality (zero technology related escalations)
10. Number of white papers/document assets contributed to
11. Relevant technology certifications
12. Business Development number of proposals contributed to, as applicable)
13. Feedback from Project Team/Program Management on project support Performance Areas: Solution Definition & Design:
14. Define Architecture for small/mid-sized type of projects Design the technical framework and implement the same
15. Identify and conduct design of complex sub-components /module in collaboration with project team, architects and client SME
16. Present the detailed design documents to relevant stakeholders and seek feedback
17. Undertake project specific Proof of Concepts activities to validate technical feasibility with guidance from the Application Architect
18. Implement best optimized solution and resolve performance issues Support the team in the design of functional modules and review deliverables Conduct code reviews