ServiceNow Consultant

Junior ServiceNow Consultant (Glide, Writing complex queries) – UK

2 - 3 years Experience

Day rate: £250 - £350 (inside IR35)

Duration: 6 months

Start: ASAP

My new client is looking for a ServiceNow consultant who will be accountable for enriching, managing, and ensuring the quality of organisational and product usage data, with a focus on efficient query writing. They will enforce data governance policies and best practices, as well as develop documentation on data assets.

Role includes:

Instrument data collection on the ServiceNow platform

Writing complex queries

Maintain an in-depth understanding of data flow within the business

Partner across multiple data teams

Identify data integrity issues and conduct root cause analyses

Develop workflows, processes, SLAs, and documentation for product usage data governance

Must have experience:

2 - 3 years Writing complex queries

2 - 3 years Experience with Glide

Skills:

big data analytics, database management, or an... equivalent analyst position

2 - 3 years + developing on the ServiceNow platform

2 - 3 years Glide experience

Proficiency in PL/SQL and an additional object-oriented programming language

Experience in big data instances such as Cloudera, Azure, Snowflake, etc.

Ability to roll out analytics dashboards (e.g., Power BI, Tableau Server)

Ability to translate business needs into technical requirements

Qualifications

Knowledge of the ServiceNow platform and products.

Experience working in Scrum/Agile development environments.

Familiarity with IT service management software (ITSM), PaaS, and SaaS.

To excel in this role, you should have:

A Bachelor’s degree in Engineering, Computer Science, Statistics, Mathematics, a related quantitative field, or equivalent practical experience