Software Engineer III - ServiceNow Developer

JPMorgan Chase & Co.

JPMorgan Chase & Co.

United States

Posted 11 days ago

We have an exciting and rewarding opportunity for you to take your software engineering career to the next level.

As a Software Engineer III, ServiceNow Developer at JPMorgan Chase within the Corporate Sector, specifically within the Digital Workflows team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and... scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm’s business objectives.

Job responsibilities

  • Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  • Creates secure and high-quality code using the syntax of at least one programming language with limited guidance
  • Produces architecture and design artifacts for complex technical problems
  • Learns and applies system processes, methodologies, and skills for the development of secure, stable code and systems
  • Gathers, analyzes, and draws conclusions from large, diverse data sets to identify problems and contribute to decision-making in service of secure, stable application development
  • Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
  • Collaborate with the Business Analysis team for producing estimates and agile delivery plans
  • Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

  • Formal training or certification on software engineering concept and 3+ years applied experience
  • Hands-on practical experience in system design, application development, testing, and operational stability
  • Demonstrable ability to code in one or more languages
  • Experience in developing, debugging, and maintaining code in a large corporate environment with one or more modern programming languages
  • Hands-on experience in ServiceNow platform
  • Overall knowledge of the Software Development Life Cycle
  • Exposure to agile methodology
  • Experience implementing inbound and outbound API integrations (REST)
  • Experience implementing the Service Portal on ServiceNow (preferred)
  • Experience should span in writing custom widgets, tool navigation, configuration and scripting with JavaScript
  • Experience in implementing business rules and scripts, including client scripts, fix scripts and schedule jobs
  • Experience in implementing workflows, flows, catalog items and workspace
  • Extensive knowledge of best practices developing in the ServiceNow platform or proven ability to learn a new platform quickly with excellent analytical, debugging and problem solving skills

Preferred qualifications, capabilities, and skills

  • CSM, ITSM, Workspace experience
  • Service portal experience
  • ServiceNow Certifications

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans

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