Sales Development Representative

Overview

We specialise in ServiceNow and deliver best-in-class managed services for customers using the platform. Our business is scaling rapidly and we’re looking for an experienced Sales Development Representative to join our team.

Our SDRs are integral to our company’s growth; we’re working in one of the most exciting and fastest-growing ecosystems in the world – there’s a huge opportunity for you to succeed.

In this role, you’ll be responsible for booking meetings for our ServiceNow Managed Services, reaching out to our target accounts through cold calls, emails and LinkedIn, letting them know the value our service could bring to their business. There is a big focus on cold calling in this role and we’re looking for someone with strong skills and experience of success in this area.

We’re looking for someone who wants to develop their sales career as an SDR, someone who enjoys the thrill of converting a cold lead to a qualified prospect. In return, we offer a supportive... environment and everything you need - training, tools and a fantastic service portfolio - to set you up for success.

This role reports into our Marketing Director and sits within our Commercial organisation. You’ll work closely with members of both the marketing and sales team to drive UP3’s growth and deliver against our commercial goals.

We’re looking for someone who can relate to our values and the type of company we are. If you are right for us you’ll be able to articulate why these values matter:

• No-one is above making the tea or watering the plants
• Do the right thing by the customer. Always
• No room for egos, politics or gossip.
• We're a team. Take pride in sharing what you know.
• If you see something that needs doing, roll up your sleeves and get it done
• Remember, at some point, you did something for the first time.

See more on life at UP3, here

Key Responsibilities

• Book qualified meetings for our ServiceNow Managed Service that will turn into opportunities and closed business
• Cold calling –reaching out to prospects at your Target Accounts through cold calling
• Outbound prospecting– multi-touch, multi-channel outreach via cold calling, email, social, campaigns etc.
• HubSpot – use HubSpot to manage all leads and outbound activities, build sequences, make calls etc.
• Cognism – use Cognism to profile target accounts and identify the right people to reach out to
• Maintain consistently high levels of activity to ensure key deliverables are met
• Research Target Accounts. Identify and research key decision-makers, market trends, competitive landscape and identify sales triggers
• Follow up and engage with inbound enquiries/MQLs
• Always learning. Stay up to date on the UP3 services, the ServiceNow marketplace and roadmap, target industries and emerging trends
• Record and document all activity in HubSpot CRM
• Support internal and external events with pre and post outreach
• ServiceNow relationships to increase the profile of UP3 and generate leads from ServiceNow

Experience and skills required

Must haves

• 1-2 years’ experience working as an SDR in B2B Software or Services Sales
• Cold calling experience – this is a must. We’re looking for someone confident with evidence of successfully cold calling prospects and hitting meeting KPIs
• Experience working with HubSpot
• London Based. This is a hybrid role with 2/3 days a week in the office
• Highly articulate. Confident speaking to senior decision-makers. Clear and concise communication. Fluent English
• Proven experience qualifying prospects; with examples of where you’ve gathered valuable information about a prospect and connected their needs to the product or service you’re selling
• Can do attitude – efficient and independent working style
• Self starter who wants to own their own success and career progression
• Creativity – a creative approach to your outreach; you’ll be someone who learns from talking to prospects and researching the market. You’re always looking for new ways to learn and improve and to make your message stand out
• Curiosity – a natural desire to learn and understand prospects’ challenges to enable you to help solve them. A hunger to understand the industry and our business.
• Proven track record of hitting targets
• Interested in joining fast-paced, growing company and a desire to build your career at UP3

Bonus / nice to haves

• Experience selling Managed Services and/or ServiceNow
• Experience and evidence of running an omnichannel outbound approach
• Experience using Cognism to research prospects

What’s in it for you

• Play a fundamental role in a successful, scaling business dedicated to one of the fastest-ever growing software companies
• Career development and progression – we invest in our people and actively promote from within
• Work for an established, respected player. We’ve honed our craft having been with ServiceNow since the early days, going on to set up UP3 in 2016.
• Amazing customers and a best-in-class solution.
• Recognised as a Great Place To Work two years running
• Best in class tech stack, tools and training. We’re committed to providing all you need to be successful in this role
• London based. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2-3 days a week in the office.

Company benefits

• A competitive salary and compensation scheme in line with the expectations of this role (£50K OTE)
• Central London office –The Ministry, Borough: includes free gym membership, wellness programmes, onsite café, bar and terrace, regular on-site events with guest passes
• Excellent Vitality health insurance and Bupa dental cover
• Life cover / Death in service
• £250 work from home set-up allowance
• Sports and social club
• Progressive parental leave policy
• 4% company pension contribution

See more on our company benefits here