Sr. ServiceNow Developer

Job Description:

Roles and Responsibilities: ...

• Require ServiceNow resource that has ITOM (CMDB, Event Management) and ITSM (Incident) experience
• Resource needs to have ServiceNow workflow script experience and the ability to pull and update data via scripting
• Work on ticketing incidents - e.g., Creating, changing, modifying workflows
• Configuring incident routing.
• Support Enterprise Architecture in the design and implementation of automated discovery & data federation from multiple data sources into the ServiceNow CMDB.
• Develop technical solutions on the ServiceNow platform, ensuring that they meet the client's needs and are aligned with ITIL, ITSM, ITOM and CMDB best practices.
• Lead customization and configuration of Discovery, Event Management and the CMDB to automate incident creation based on alerts and optimize infrastructure visibility and management.
• Technical Implementation: Collaborate with cross-functional teams and lead the implementation of ServiceNow solutions that align with the designed requirements and ensure solutions meet industry best practices. Develop and maintain advanced scripts, business rules, and client scripts.
• Data Migration: Support data migration design and activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition. Validate that data is migrated to the most beneficial ServiceNow data structures, leveraging out-of-the-box data schemas before designing custom tables and fields.
• Integration Management: Assist architects in the design and integration of ServiceNow with other systems and applications to create seamless end-to-end processes.
• Best Practices: Contribute to the development of Org’s best practices and standards. Adhere to security and implementation best practices and ensure that implemented solutions meet relevant compliance requirements.
• Continuous Learning: Stay updated on the latest ServiceNow features, enhancements, and best practices to enhance the quality of implementations and maintain expertise in the platform. Continue certification and training process to meet Practice standards and growth areas and contribute to the continued success of the team.
• Develop Asset and Configuration Management processes, procedures, and standards.

Job Type: Contract

Pay: $60.00 - $65.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance

Compensation package:

• Bonus opportunities
• Performance bonus

Experience level:

• 11+ years

Schedule:

• 8 hour shift

Work Location: In person