Servicenow Developer

ServiceNow SPM (ITBM) Developer

Remote...

W2 Contract

Key Responsibilities

• This senior ServiceNow Developer primarily working for Orion’s ServiceNow customer and help customer towards building robust solution leveraging ServiceNow Strategic Portfolio Management suite
• As a ServiceNow SPM Senior Developer, candidate will develop and propose SPM workflows, configurations, customizations and applications in accordance to fulfil business requirements.
• Experienced in Implementing Project Management and Resource Management capabilities of Strategic Portfolio Management module
• Candidate will assist in the ongoing support of the ServiceNow SPM module by actively monitoring, troubleshooting, conducting root-cause analysis and implementing necessary bug fixes.
• Harness the capabilities of ServiceNow plugins and automation tools to craft inventive solutions tailored for SPM.
• Thoroughly review and refine user stories, comprehend requirements and take the lead in the design, development and deployment of solutions.
• Deliver comprehensive training sessions for SPM and other ServiceNow modules/functionality using diverse methods, while consistently updating end-user documentation.
• Methodically document, sustain, and revise policies, procedures and controls governing the operation of the ServiceNow SPM platform.
• Role requires to be hands-on
• Working knowledge of E2E Project execution phases from “Idea to Finish”, design & implementation & deployment
• Demonstrated skills as an active listener, respecting others' point of view while contributing the required input through strong communication skills
• Strong prioritization skills and the discipline to focus on high impact activities
• Interpersonal skills, customer-centric attitude, and ability to deal with cultural diversity
• Solid hands-on experience and knowledge of ServiceNow applications configurations (SPM, ITSM, APM)

Qualifications

• Overall, 5-7 years of experience in IT
• Minimum of 3 years' experience ServiceNow solutions and delivery, service management, and workflow management
• Minimum of 1 year hands on experience implementing ServiceNow mid/large scale ITBM/SPM programs
• Management consulting experience
• Certifications:
• ITIL or PMP (Any one)
• ServiceNow Certified System Administrator
• Certified Implementation Specialist – ITBM/SPM (Must have